"Bastian noted that air traffic control is ripe for innovation and could be the area where improved technologies like AI make a real difference for travelers—'an amazing deployment,' even if it takes a long time to implement."
"'If deployed properly, it should make it maybe more efficient, more reliable,' he said, emphasizing the potential of AI in predicting turbulence and understanding airflow patterns."
"'The screens look like something out of the 1960s and '70s,' Bastian remarked, highlighting the outdated technology contributing to the air traffic control crisis."
Delta CEO Ed Bastian believes AI will not drastically change flying but can improve it by enhancing air traffic control. He sees potential in AI for predicting turbulence and understanding airflow. Delta has already implemented AI with its digital travel assistant, Delta Concierge, which assists users with flight-related inquiries. The airline industry faces a crisis in air traffic control due to outdated technology and staffing issues, with the FAA slow to modernize critical systems.
Read at Fortune
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