For a long time, Social Security field offices were set up to handle claims on a local basis. But beginning on March 7, the SSA is shifting away from this model to a centralized system where claims are handled on a nationwide level. That's a problem, though, because field office employees tend to be more familiar with local rules and are therefore better equipped to help seniors in their jurisdiction.
Insurance companies will always be held responsible for any decisions made with help from artificial intelligence even as the technology becomes more widely adopted and may someday be used to pay claims, insurance experts told a panel of state legislators on Tuesday. The Florida House of Representative's Subcommittee on Insurance and Banking invited several national insurance advisers to provide an overview of insurers' use of AI in their industry, in