#client-service

#client-service

The firm's incoming senior partner, Damien Crossley, emphasised that the new office is not intended as a step towards competing with its relationship firms, such as Wachtell, Lipton, Rosen & Katz, or any other firm in its "good friends" network. Crossley believes the launch will "help our European clients navigate the U.S.", adding that the office is not intended as a referral office, but rather will serve firm-originated clients.

Selling a business doesn't make you rich, according to Rory Godson - even though he sold Powerscourt for over €50m At the end of every week, public-relations powerbroker Rory Godson sits down with a list of clients, and works out how much service his company, Powerscourt, has given them. "Typically, our clients will pay us a retainer - X pounds or euro a month," he says. "And our culture has always been that we owe them.