Most of these companies start the journey from a functional standpoint, avoiding extra layers that may "divert users' attention", such as refined flows, potential edge cases, and, sometimes, proper visual design foundations and user experience. Here, the goal is to ship the product first to validate its value, then address other considerations.
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I see this daily in veterinary medicine, where high burnout rates cost the sector upwards of $2 billion per year. It's a challenging environment with long hours, stressful workloads and patients that can't even tell you what's wrong. But I've found that the best way to boost performance and even increase capacity with maxed-out teams is to address the underlying operational issues.
Well, our guest today argues that the best way is by moving to a more project-driven model of work, up and down the organization from the corporate level to individual teams. He wants us to both ruthlessly prioritize as well as stay fluid so that we're identifying strategic goals, assembling teams to go after them, evaluating as we go, and then either continuing, shifting, or disbanding based on our outcomes.
The real cost of poor observability isn't just downtime; it's lost trust, wasted engineering hours, and the strain of constant firefighting. But most teams are still working across fragmented monitoring tools, juggling endless alerts, dashboards, and escalation systems that barely talk to one another, which acts like chaos disguised as control. The result is alert storms without context, slow incident response times, and engineers burned out from reacting instead of improving.
One of the challenges teams face when working with large boards or displaying multiple fields on work item cards is limited screen space. This became even more noticeable with the rollout of the New Boards hub, which introduced additional spacing and padding for improved readability. While this enhances clarity, it can also reduce the number of cards visible at once.
"I've never felt this much behind as a programmer. The profession is being dramatically refactored as the bits contributed by the programmer are increasingly sparse and between. I have a sense that I could be 10X more powerful if I just properly string together what has become available over the last ~year and a failure to claim the boost feels decidedly like skill issue."
Your AI pilot showed 94% accuracy improvements. The LLM is yielding solid results. You're getting defunded anyway. The reason? You solved a problem AI can solve. Your budget-holder needed you to solve theirs. Companies launch AI pilots that produce results, then stall at scale. The team's diagnosis: "They don't get it." What's really going on: These projects never earned budget-holder buy-in.
Much of the conversation about how to work effectively with generative AI has focused on prompt engineering or, more recently, context engineering: the semi-technical skill of crafting inputs so that large language models produce useful outputs. These skills are helpful, but they are only part of the story.
Scrum has a bad reputation in some organizations. In many cases, this is because teams did something they called Scrum, it didn't work, and Scrum took the blame. To counter this, when working with organizations, we like to define a small set of rules a team must follow if they want to say they're doing Scrum. Enforcing this policy helps prevent Scrum from being blamed for Scrum-like failures.
For decades, the to-do list has been a catalog of debt, a deceptively thin list of items to do, with icebergs of work hidden beneath the surface. AI transforms tasks to work that has already been done. Vibe Kanban, Gastown, & Conductor are the first instantiations of this for software developers. They have jargon-laden descriptions like "multi-agent orchestrator" or "visualizer," but they are, at heart, simple & beautiful Kanban boards of done & dusted work.
A little bit about myself. In my previous life, I was staff platform engineering. I focused a lot of development engineering and everything that basically was the sociotechnical aspect of our technical work. I recently was working as a CTO and co-founder of a startup, and nowadays I'm just doing advisory roles and a little bit of consulting while trying to think about the next big thing. Yes, so happy to be talking with you, Shane.