#jd-power-airport-rankings

#jd-power-airport-rankings

Alaska Airlines has introduced its first-ever international business class, featuring lie-flat suites and gourmet meals developed by award-winning Seattle chef Brady Ishiwata Williams, aimed at enhancing the travel experience on long-haul flights.

In-flight Wi-Fi on Delta flights will be provided by Amazon Leo beginning in 2028, marking a significant partnership between the two companies to enhance passenger connectivity.

AwardWallet has long been the leading tool for tracking rewards programs. In most cases, setting up accounts to track is pretty straightforward.

Roissy Charles-de-Gaulle has scored more highly than any other airport in Europe for the fourth consecutive year in major annual global passenger satisfaction survey, and sixth best in the global ranking.

One of the biggest mistakes passengers make is arriving at the bag drop or ticket counter with luggage that exceeds the airline limit, resulting in a mad dash to repack and shift items between bags.

The longest flight in the world-the 19-hour non-stop from New York's JFK to Singapore's Changi airport-is no easy feat. It was me, myself, and I against 9,537 miles in the air, on my way to the glitzy Lion City for a reporting trip. The flight, operated by Singapore Airlines, is one I'll never forget, and I'd do it again just to eat kaya toast once more.

The highest marks for an airline go to Aeromexico for the second straight year. Of its 188,859 flights, 90.02% arrived on time, with 99.74% of their flights completed. Saudia, SAS, Azul and Qatar Airways rounded out the top five, followed by Iberia, LATAM, Avianca, Turkish Airlines and Delta. It's worth noting here that, of the airlines in the top 10, Delta had the most flights by a significant margin - over 1.8 million - of which 80.9% arrived on time.

It's fair to say most of us don't think much about airport architecture when we travel. We're too busy making sure our suitcases are checked before the counter closes, our liquids are out of our carry-ons at security, and we reach the gate before boarding ends.

Leonardo da Vinci-Fiumicino Airport (FCO) has seen several improvements in recent years, including allowing larger quantities of liquids, electronics in bags, and fast-track and lounge services at affordable rates.

Frequent WestJet flyer Alexandra West said in an interview with CBC News that she first noticed she couldn't comfortably fit in their economy seats last year. "I used to love WestJet because I would buy their economy tickets, and I would have about two inches of clearance in front of my knee. So it was comfortable. It was just fine," West, who is a veterinarian living in central Alberta, said. "But now, I cannot sit in those seats with my legs straight forward."

After spending months anticipating a holiday, a week spent packing and doing last minute admin, and several stressful hours going through check-in and security at the airport, the very last thing you want to hear is that your flight has been axed. Cancelled flights are far more common in some UK airports than others. And now, flight compensation site AirAdvisor has looked at data from the Civil Aviation Authority to reveal the cancellation rates across 20 of the UK's biggest airports in 2025. It also compared it to their rates in 2024 to figure out where cancellations are easing, and where they're getting worse.

Customer service in the UK has a problem. According to recent survey data, almost half of UK customers have experienced poor customer service over the past year. That's not a minor data point, but rather a warning sign. Long wait times, unhelpful responses, and automated loops that dead-end are just the beginning, and they erode customer trust quickly. While many businesses have invested heavily in digital tools and AI to help address these problems, that comes with its own drawbacks.

Air travel has never been more accessible, yet the experience of moving through airports often feels more strained than it used to. Passenger numbers continue to climb, terminals are busier than ever, and delays have become a familiar part of modern travel. At the same time, expectations around efficiency and ease have only sharpened, making friction harder to ignore. This tension raises a simple question: Where does stress in air travel actually come from?

Basic economy fares typically mean no seat selection, last boarding, and limited-or no-checked baggage. The appeal, however, is clear. "Basic economy is a good option for frugal travelers who don't mind forgoing comfort to save on travel costs," Joe Cronin, president of International Citizens Insurance, told Travel + Leisure. He noted that these tickets can cost 20 to 30 percent less than standard economy, making them financially tempting for travelers focused on price above all else.

Using land area, this list looks at the largest airports in the world by physical size, ranking them purely on how much ground they occupy. Source and methodology This ranking is based on data compiled by World Atlas, which measures the total land area owned and managed by each airport authority. The figures reflect the overall airport footprint, including runways, terminals, support facilities, and undeveloped land reserved for future expansion. Rankings are ordered by total area, not by passenger traffic or flight volume.

OAG's Megahubs 2025 ranking reveals how well an international airport has connected you to the rest of the globe last year, based on a simple but telling comparison: These unique rankings are generated by comparing the number of scheduled connections to and from international flights with the number of destinations served from the airport.

As we look ahead, one of the air-travel trends worth watching has to do with airport lounges - and, more specifically, who can and can't access them. Later this year, American Express is updating its policies to make it a little harder for some travelers to access its Centurion Lounges. That's in keeping with broader trends in the industry, which makes it all the more interesting to see an airline going in the opposite direction.

On Tuesday, the Texas airline said it will begin rolling out free, high-speed WiFi on more than 1,400 mainline narrowbody and dual-class regional aircraft. By early spring, nearly every American flight - including new Boeing 787s serving long-haul international routes - will offer the service. American said this will make it the airline with free WiFi on more planes than any other carrier in the world.

Many of the lowest fares came from regional and secondary airports rather than the country's largest hubs. That's partly because smaller airports operate a little differently, with lower costs, fewer delays, and more low-cost carrier routes. They're also less likely to see the sharp price jumps that hit major hubs as flights fill up, which helps keep fares steadier-even during busy travel periods.