According to a press release from PR Newswire, Logan's skyrocketed in customer experience rating thanks to "a composite of satisfaction, likelihood to return, recommend, and experience factors like friendliness, atmosphere, and value." The steakhouse achieved a remarkable 52.6% on MFI's customer experience metrics and earned an official rating of 4.52/5 on the Customer Loyalty Index. The study, which surveyed 3,427 consumers within the United States, also determined that Logan's was a top contender for consumers' "next 10 dining occasions."