When the CEO held a virtual town hall in 2020 and said there needed to be layoffs, I knew I would be one of the first to go because I served zero purpose at that point.
Recent data from The TalentLMS 2026 L&D Benchmark Report reveals a 19-point perception gap on AI learning support. 83% of HR leaders believe they actively support AI learning, but only 64% of employees agree. This extremely polarized viewpoint raises an uncomfortable question: If leaders are this far off on AI skills support, what else might they be misreading about their teams' capabilities?
Recent research from the World Economic Forum shows that demand for digital skills, including AI, Big Data, and technology literacy, is growing faster than the global workforce can keep pace. This growing imbalance is widening the digital skills gap, leaving many business leaders unsure whether they have the right people, with the right skills, ready to perform at the speed their organizations need to compete and grow.
Work changes fast. New tools arrive, roles grow, and processes shift. Often, the training just doesn't keep up. That gap is learning debt. It builds up quietly and shows up in small ways. Like a normal week turning into a scramble because one key person is on vacation. Let's look at what this looks like in daily work, why we ignore it, and how to start paying it down.
