Psychology
fromPsychology Today
12 hours agoHow to Get a "Yes" to Your Request
Using effective persuasion techniques can increase the likelihood of receiving a positive response to requests at work.
I started in stand-up because it felt like the most direct way to connect with people. There's no filter. You go on stage, and you find out very quickly if something works. That shaped everything for me. It forced me to be honest. If you're not honest, the audience knows. That idea still drives how I work today.
To deny one's own experiences is to put a lie into the lips of one's own life. It is no less than a denial of the soul. The concept I stick to - my core principle - is simple: I write in plain English, and only when I actually have something to say.
George Bernard Shaw once wrote that the biggest problem in communication is the illusion that it has taken place. Leaders fall into that illusion more often than they realize. We talk. We present. We circulate decks. We assume alignment. Meanwhile, the room has quietly checked out.
I've interviewed over 200 people for articles, from startup founders to burned-out middle managers, and I've discovered something fascinating: intellectual depth isn't about fancy degrees or knowing obscure facts. It shows up in how we communicate. When certain habits dominate someone's style, it reveals a concerning lack of curiosity and critical thinking that goes beyond just being annoying-it fundamentally limits their ability to engage with the world meaningfully.
The principle of intellectual charity is fundamental to constructive political conversations. This principle states that, in any discussion, we should accept the best version of an opponent's ideas, not a distorted version or a "straw man." Exaggeration and distortion of opposing opinions (always present, to some degree, in political debates) have become the standard form of political argument in contemporary America.
We've all been there. Someone starts telling a story, and within seconds, your mind starts wandering. Maybe you pull out your phone, suddenly remember an urgent email, or find yourself mentally reorganizing your weekend plans. The storyteller doesn't notice. They keep going, completely unaware that they've lost their audience. After interviewing over 200 people for various articles, I've noticed patterns in how people communicate their experiences. Some captivate you from the first word, while others lose you before they've even gotten to the point.
Ever notice how some people just draw you in? I used to think it was pure charisma, something you either had or didn't. Then I spent years interviewing over 200 people for articles, and something clicked. The most magnetic people, the ones who made me lose track of time during our conversations, all had something in common: They used certain phrases that made me feel genuinely heard and valued. It wasn't about being the loudest or most entertaining person in the room. These naturally charismatic
After interviewing over 200 people for various articles, I've become hypersensitive to the subtle ways trust builds or breaks in conversation. And here's what I've discovered: we all use phrases that quietly erode trust, often multiple times a day, completely unaware of the damage we're doing to our relationships and credibility. The fascinating part? These aren't obvious lies or manipulative statements. They're everyday phrases that seem harmless but trigger our brain's ancient alarm systems, making people instinctively pull back from us.
1) "I'm not sure what you mean by that. Can you explain? This is my go-to response because it forces the other person to spell out their actual intention. Most passive-aggressive comments rely on plausible deniability. When you ask for clarification, you're essentially calling their bluff. The beauty of this phrase is that it's completely neutral because you're just asking a question. If they really meant nothing by it, they can clarify; if they were being passive-aggressive, they now have to either own it or backtrack.