#unofficial-it-support

#unofficial-it-support

Finding the right desk and office chair combo can have lasting effects on the quality of your spinal health, and in my case, landing on just the right pairing has boosted my productivity big time.

AI Armor provides dynamic runtime security and relies on a central policy engine in the Universal Management Suite (UMS) to meet compliance requirements, ensuring that organizations can manage their security effectively.

Installation on some devices failed with a 0x80073712 error, and Microsoft temporarily pulled the plug on Friday night. The problem affects Windows 11 24H2 and 25H2.

"For healthcare, government, and contact center environments, reducing risk at the endpoint is essential. By aligning IGEL's immutable endpoint OS and Adaptive Secure Desktop™ with Windows 365 and Microsoft Azure Virtual Desktop, these reference architectures give organizations clear guidance for delivering secured and resilient digital workspaces."

The Google Open Source Software Vulnerability Reward Program team is increasingly concerned about the low quality of some AI-generated bug submissions, with many including hallucinations about how a vulnerability can be triggered or reporting bugs with little security impact.

The leap from a "functional" network to a professional-grade infrastructure is the difference between a dirt path and a multi-lane highway. As we integrate more high-bandwidth technology-from 8K streaming to AI-driven home security-the "consumer-grade" hardware typically provided by service providers is reaching its breaking point.

It was the time of Novell networks, RG58 cables, and bulky tower PCs. It was also a time before the telemarketer's IT department employed specialists. Carter and his two colleagues - boss Mike and part-time student Stefan - therefore handled tasks ranging from programming to support, and everything in between.

This week, meet a reader we'll Regomize as "Patrick" who told us he once installed an extra shelf of storage for a NAS at a local council office in Australia. The job initially went well. "The staff left me alone in the computer room while I was tidying up the paperwork," Patrick wrote. While he handled that administrivia, something caught Patrick's eye.

This week, meet a reader we'll Regomize as "Curt" who once worked as IT security manager at a company where the helpdesk manager routinely ignored company policy by not logging out of his PC. The machine sat there ready for use, instead of reverting to a password-protected screensaver that could only be dispelled by pressing Ctrl-Alt-Del to spawn a login dialog.

"A floor manager responsible for production asked me to fix his PC, which was so slow he could literally make a coffee in the time between double-clicking an icon and having the program open," Parker told On Call. The manager's PC was only a year old and ran Windows XP, a combo that at the time of this tale should have made for decent performance.

Sudo, for those not familiar with Unix systems, is a command-line utility that allows authorized users to run specific commands as another user, typically the superuser, under tightly controlled policy rules. It is a foundational component of Unix and Linux systems: without tools like sudo, administrators would be forced to rely more heavily on direct root logins or broader privilege escalation mechanisms, increasing both operational risk and attack surface.

As organizations scale Artificial Intelligence (AI) and cloud automation, there is exponential growth in Non-Human Identities (NHIs), including bots, AI agents, service accounts and automation scripts. In fact, 51% of respondents in ConductorOne's 2025 Future of Identity Security Report said the security of NHIs is now just as important as that of human accounts. Yet, despite their presence in modern organizations, NHIs often operate outside the scope of traditional Identity and Access Management (IAM) systems.

The issue focuses on how Windows handles these directories for specific user sessions. Because the kernel creates a DOS device object directory on demand, rather than at login, it cannot check whether the user is an admin during the creation process. Unlike UAC, Administrator Protection uses a hidden shadow admin account whose token handle can be returned by the system when calling the NtQueryInformationToken API function.

"BeyondTrust Remote Support (RS) and certain older versions of Privileged Remote Access (PRA) contain a critical pre-authentication remote code execution vulnerability," the company said in an advisory released February 6, 2026. "By sending specially crafted requests, an unauthenticated remote attacker may be able to execute operating system commands in the context of the site user." The vulnerability, categorized as an operating system command injection, has been assigned the CVE identifier CVE-2026-1731.