Marketing
fromInc
4 days agoToo Many Startups Optimize for Growth. The Best Ones Optimize for Customer Success
Building a company around being useful and client-focused leads to higher retention and loyalty, differentiating it from competitors.
Nicholson is also tasked with refining onboarding practices and defining project scopes and timelines for the Austin-based company. Adam Nicholson Adam brings a deep background in professional services leadership across mortgage and financial technology, said Tedd Smith, co-founder and CEO of FirstClose. His ability to build strong teams, streamline processes and deliver measurable results will help us further accelerate implementation efficiency and reinforce the value lenders experience when partnering with FirstClose.
Our focus on building partnerships through our performance-based model offers something different in a crowded market and removes some of the common frustrations of working with traditional agencies. Our success is directly tied to that of our clients and the results of our first year speak for themselves.