#customer-service-fraud

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E-Commerce
fromFuturism
8 hours ago

Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You'll Have to Pay for It

Big box retailers are shifting responsibility for AI errors onto consumers, highlighting a troubling trend in the retail industry's use of artificial intelligence.
US politics
fromArs Technica
11 hours ago

CBP facility codes sure seem to have leaked via online flashcards

Immigration offenses and internal systems of CBP are detailed in flashcards, highlighting procedures and responsibilities of agents.
Privacy professionals
fromPCMAG
10 hours ago

Use Perplexity? Lawsuit Accuses It of Sharing Personal Data With Google and Meta Without Permission

Perplexity faces a lawsuit for allegedly sharing user data with Google and Meta without consent, violating privacy rights.
#cybercrime
fromTheregister
9 hours ago
Information security

Don't glamorize cybercrims, roast them instead

Cybercrime groups should not be glamorized; they are ordinary individuals using computers for theft, not mythical entities.
#phishing
Information security
fromThe Hacker News
4 days ago

Casbaneiro Phishing Targets Latin America and Europe Using Dynamic PDF Lures

A phishing campaign targets Spanish-speaking users in Latin America and Europe, delivering banking trojans via malware called Horabot.
Information security
fromSecuritymagazine
5 days ago

Tax Season Means Phishing Season: How Individuals and Businesses Can Protect Themselves

Phishing attacks during tax season have become more sophisticated, leveraging generative AI to impersonate trusted entities like the IRS.
Information security
fromThe Hacker News
4 days ago

CERT-UA Impersonation Campaign Spread AGEWHEEZE Malware to 1 Million Emails

A phishing campaign impersonating CERT-UA distributed malware called AGEWHEEZE targeting various organizations in Ukraine.
Information security
fromThe Hacker News
1 week ago

Hackers Use Fake Resumes to Steal Enterprise Credentials and Deploy Crypto Miner

A phishing campaign targets French-speaking corporations with fake resumes, deploying malware for credential theft and cryptocurrency mining.
Information security
fromThe Hacker News
4 days ago

Casbaneiro Phishing Targets Latin America and Europe Using Dynamic PDF Lures

A phishing campaign targets Spanish-speaking users in Latin America and Europe, delivering banking trojans via malware called Horabot.
Information security
fromSecuritymagazine
5 days ago

Tax Season Means Phishing Season: How Individuals and Businesses Can Protect Themselves

Phishing attacks during tax season have become more sophisticated, leveraging generative AI to impersonate trusted entities like the IRS.
Information security
fromThe Hacker News
4 days ago

CERT-UA Impersonation Campaign Spread AGEWHEEZE Malware to 1 Million Emails

A phishing campaign impersonating CERT-UA distributed malware called AGEWHEEZE targeting various organizations in Ukraine.
Information security
fromThe Hacker News
1 week ago

Hackers Use Fake Resumes to Steal Enterprise Credentials and Deploy Crypto Miner

A phishing campaign targets French-speaking corporations with fake resumes, deploying malware for credential theft and cryptocurrency mining.
#job-scams
Careers
fromZDNET
1 day ago

FTC reports a surge in $220M job fraud - here's how to vet listings, according to recruiters

Job scams are on the rise, exploiting vulnerable job seekers with vague offers and promises of high pay for little work.
fromZDNET
6 days ago
Careers

3 red flags that job posting is a scam - and how to verify safely

Job scams are on the rise, exploiting vulnerable job seekers with vague offers and promises of high pay for little work.
Careers
fromZDNET
1 day ago

FTC reports a surge in $220M job fraud - here's how to vet listings, according to recruiters

Job scams are on the rise, exploiting vulnerable job seekers with vague offers and promises of high pay for little work.
Careers
fromZDNET
6 days ago

3 red flags that job posting is a scam - and how to verify safely

Job scams are on the rise, exploiting vulnerable job seekers with vague offers and promises of high pay for little work.
Cryptocurrency
fromnews.bitcoin.com
1 day ago

Human Error, Not Hacking, Cited as Top Cause for Crypto Access Loss

Human error is the leading cause of cryptocurrency access loss, affecting 35% of holders, primarily due to forgotten passwords and lost seed phrases.
EU data protection
fromEngadget
1 day ago

Ireland is testing out a digital wallet that conducts age verification for social media users

Ireland is trialing a Government Digital Wallet to verify user age for social media access, aiming for user-friendly design before its 2026 EU deadline.
Parenting
fromSlate Magazine
2 days ago

My Mom Got a Call That I Was in a Horrific Accident. What She Did Next Can't Be Undone.

Scammers exploit emotional vulnerabilities, making it crucial to educate and protect against future scams.
Law
fromBoston.com
1 day ago

Melrose man charged with stealing hundreds of thousands from clients, prosecutors say

A Melrose lawyer faces multiple charges for embezzling client funds and practicing law while suspended.
Marketing
fromEntrepreneur
2 days ago

How to Navigate Brand Authenticity in the Age of AI Slop

Originality and authenticity in content are essential for brands to stand out in a saturated market dominated by low-quality AI-generated content.
Privacy technologies
fromComputerWeekly.com
3 days ago

Identity and AI: Questions of data security, trust and control | Computer Weekly

AI-driven identity solutions improve access control but raise compliance, privacy, and ethical concerns that organizations must address.
UK news
fromwww.bbc.com
3 days ago

New laws to make it easier to cancel subscriptions and get refunds

New laws will simplify subscription cancellations and refunds, potentially saving consumers nearly £170 annually.
Artificial intelligence
fromTearsheet
3 days ago

What a bank-client relationship looks like when banks control the data behind the UX - Tearsheet

Grasshopper's Model Context Protocol enables secure AI integration with banking data while maintaining client control and data security.
California
fromCalifornia Post
3 days ago

Elderly victim lured into car, robbed of life savings in sick lottery scam

An elderly woman was robbed of $45,000 in a lottery scam targeting seniors in Santa Ana.
fromThe Local France
3 days ago

France charges four over failed attack on US bank

The man in his early twenties from a Paris suburb had been charged with 'terrorist criminal conspiracy' and remanded in custody. French counter-terrorism prosecutors suspect he asked teenagers to place an explosive device outside the US financial institution near the famed Champs-Elysees avenue.
France news
#scam
NYC politics
fromHoodline
5 days ago

Brooklyn Drivers Slammed With Scam 'Enforcement Action' Texts, NYPD Warns

Brooklyn drivers are targeted by a scam text claiming enforcement action, urging immediate payment to avoid penalties.
NYC politics
fromHoodline
5 days ago

Brooklyn Drivers Slammed With Scam 'Enforcement Action' Texts, NYPD Warns

Brooklyn drivers are targeted by a scam text claiming enforcement action, urging immediate payment to avoid penalties.
Digital life
fromBig Think
5 days ago

3 ways to prove you're human online

Generative AI is rapidly increasing information production, leading to a potential scarcity of human-generated content and a need for new human verification methods.
Poker
fromReadWrite
6 days ago

BetMGM ends credit cards amid fraud scrutiny

BetMGM faces penalties for failing to verify customers, allowing fraudsters to exploit its platform for financial gain.
fromwww.theguardian.com
16 hours ago

Buying a collectible? Beware fakers out to persuade you it's the real deal

Scams involving antiques and collectibles are almost as old as some of the items. But internet sales now mean fraudsters have a much wider audience.
E-Commerce
Information security
fromnews.bitcoin.com
1 day ago

SEC Warns Fake Officials Exploit Trust With Fraud Tactics Targeting Investors

Impersonation scams using SEC branding are increasing, exploiting investor trust through social media and text messages.
#data-breach
fromTechCrunch
3 days ago
Privacy technologies

Exclusive: Money transfer app Duc exposed thousands of driver's licenses and passports to the open web

fromSilicon Canals
2 days ago
Privacy professionals

A fintech app asked users for their passports - then left 360,000 files unprotected for five years - Silicon Canals

fromSilicon Canals
3 days ago
Privacy professionals

Fintech apps demand your passport for verification - then leave it on an unprotected server - Silicon Canals

fromTechCrunch
3 days ago
Privacy professionals

Telehealth giant Hims & Hers says its customer support system was hacked | TechCrunch

Privacy professionals
fromSecurityWeek
2 days ago

T-Mobile Sets the Record Straight on Latest Data Breach Filing

T-Mobile confirmed a data breach was caused by an insider incident affecting only one account with limited information exposed.
Privacy technologies
fromTechCrunch
3 days ago

Exclusive: Money transfer app Duc exposed thousands of driver's licenses and passports to the open web

A publicly accessible Amazon storage server exposed personal data of hundreds of thousands, including driver's licenses and passports, without encryption.
Privacy professionals
fromSilicon Canals
2 days ago

A fintech app asked users for their passports - then left 360,000 files unprotected for five years - Silicon Canals

A money transfer app exposed over 360,000 sensitive files on a public server for nearly five years, including unencrypted personal documents.
Privacy professionals
fromSilicon Canals
3 days ago

Fintech apps demand your passport for verification - then leave it on an unprotected server - Silicon Canals

Duc's exposed server revealed unprotected sensitive personal data, highlighting significant gaps in fintech data protection practices.
Privacy professionals
fromTechCrunch
3 days ago

Telehealth giant Hims & Hers says its customer support system was hacked | TechCrunch

Hims & Hers confirmed a data breach affecting customer support data, including names and contact information, but not medical records.
#cybersecurity
fromTechCrunch
2 days ago
EU data protection

Europe's cyber agency blames hacking gangs for massive data breach and leak | TechCrunch

Information security
fromSecurityWeek
3 days ago

Cybersecurity M&A Roundup: 38 Deals Announced in March 2026

Thirty-eight cybersecurity-related M&A deals were announced in March 2026, including significant acquisitions by Airbus, AppViewX, Cellebrite, and Databricks.
EU data protection
fromSecurityWeek
1 day ago

European Commission Confirms Data Breach Linked to Trivy Supply Chain Attack

Hackers stole over 300GB of data from the European Commission's AWS environment using a compromised API key from the Trivy supply chain attack.
EU data protection
fromTechCrunch
2 days ago

Europe's cyber agency blames hacking gangs for massive data breach and leak | TechCrunch

A cybercriminal group known as TeamPCP hacked the EU's executive body, stealing 92 gigabytes of data, including personal information.
Information security
fromSecurityWeek
3 days ago

Cybersecurity M&A Roundup: 38 Deals Announced in March 2026

Thirty-eight cybersecurity-related M&A deals were announced in March 2026, including significant acquisitions by Airbus, AppViewX, Cellebrite, and Databricks.
Law
fromABA Journal
3 days ago

Sanctions ramping up in cases involving AI hallucinations

Monetary sanctions against attorneys for AI-generated hallucinations in case documents are increasing as courts take these issues more seriously.
Relationships
fromwww.theguardian.com
2 weeks ago

Friendship fraud: warnings of rise in insidious' scam targeting older people

Friendship fraud targets older individuals, exploiting their loneliness and leading to significant financial losses through small, repeated requests for money.
Privacy professionals
fromSilicon Canals
2 days ago

A money-transfer app stored customer passports on an unencrypted, publicly accessible server for nearly five years - Silicon Canals

Fintech companies face regulatory pressure to collect identity documents but lack enforceable obligations to protect them, leading to data breaches.
E-Commerce
fromFast Company
3 days ago

Visa says AI could start making purchases for you. Not everyone wants that, but here's how close we are

AI is influencing consumer purchases and acting on behalf of shoppers in commerce.
Cryptocurrency
fromCointelegraph
1 week ago

How a 'Wrong Number' Message Turned Into a $3.4M Crypto Scam

This $3.4 million scam illustrates the rise of social engineering in crypto fraud, focusing on emotional manipulation over technical exploits.
fromComputerworld
2 days ago

A core infrastructure engineer pleads guilty to federal charges in insider attack

Rhyne's attack involved unauthorized remote desktop sessions, deletion of network administrator accounts, and changing of passwords, showcasing significant security vulnerabilities.
Information security
fromFingerlakes1.com
3 weeks ago

Report: NYS among worst states for online, social media scams | Fingerlakes1.com

They have to have a real name or organization. They have to have a physical address. There has to be a phone number. There has to be some type of tax ID or other type of financial identification so you know exactly who you're dealing with.
US news
Information security
fromSecurityWeek
2 days ago

Mobile Attack Surface Expands as Enterprises Lose Control

Mobile device security is inadequate, with many organizations using critically outdated operating systems and exposing sensitive data to potential attacks.
#meta
Information security
fromWIRED
2 days ago

Meta Pauses Work With Mercor After Data Breach Puts AI Industry Secrets at Risk

Meta has paused work with Mercor due to a major security breach affecting data used for AI training.
Information security
fromWIRED
2 days ago

Meta Pauses Work With Mercor After Data Breach Puts AI Industry Secrets at Risk

Meta has paused work with Mercor due to a major security breach affecting data used for AI training.
Information security
fromInfoWorld
2 days ago

CERT-EU blames Trivy supply chain attack for Europa.eu data breach

TeamPCP exploited Trivy to access sensitive cloud credentials and data, creating significant vulnerabilities for organizations.
Poker
fromReadWrite
1 month ago

Bonus abuse drives surge in online gaming fraud in North America

Bonus abuse is the leading fraud threat in North America's online gaming industry, with 78% of operators reporting unchanged or worsening fraud levels.
fromThe Hacker News
2 days ago

New SparkCat Variant in iOS, Android Apps Steals Crypto Wallet Recovery Phrase Images

The improved version of SparkCat for Android incorporates several obfuscation layers compared to previous iterations, including the use of code virtualization and cross-platform programming languages to sidestep analysis efforts.
Information security
Privacy professionals
fromTechCrunch
4 days ago

WhatsApp notifies hundreds of users who installed a fake app that was actually government spyware | TechCrunch

WhatsApp notified 200 users about a malicious fake app containing spyware created by Italian firm SIO.
fromTechCrunch
4 days ago

Hasbro says it was hacked, and may take 'several weeks' to recover | TechCrunch

Hasbro detected an intrusion on March 28, prompting the company to take down some of its systems. Parts of Hasbro's website appeared down, with error messages indicating maintenance.
Privacy professionals
Relationships
fromwww.theguardian.com
1 month ago

Romance fraud: warning over scam that turns victims into insurance cheats

Scammers recruit romantic partners into staged accidents or fake insurance claims to exploit victims' identities and trigger fraudulent payouts, harming victims' insurance and credit records.
Privacy professionals
fromMedCity News
2 weeks ago

The Evolving Landscape of Privacy and Cybersecurity: Essential Strategies for Legal and Compliance Professionals - MedCity News

Organizations must combine strong controls with comprehensive employee training and accountability culture to effectively protect sensitive data and comply with evolving privacy laws.
Information security
fromSecurityWeek
5 days ago

Stolen Logins Are Fueling Everything From Ransomware to Nation-State Cyberattacks

Stolen credentials significantly enhance ransomware attacks, enabling illegitimate access and operational disruption within networks.
Information security
fromSecurityWeek
5 days ago

The Next Cybersecurity Crisis Isn't Breaches-It's Data You Can't Trust

Data integrity now encompasses data trust, emphasizing the importance of reliable data in AI-driven decision-making.
fromSilicon Canals
2 months ago

I'm a retired Boomer and I just watched my smartest friend lose everything to a scam-here are 9 ways they got to him that could get to anyone - Silicon Canals

Last month, I sat across from one of the brightest people I know as he explained how he'd lost nearly everything to a sophisticated scam. This wasn't some naive teenager or technophobe. This was my friend from university days, a retired executive who'd navigated corporate politics for decades and made shrewd investment decisions his whole life. Watching him piece together how it happened was like watching someone solve a puzzle in reverse.
Psychology
Information security
fromnews.bitcoin.com
5 days ago

Chainalysis Deploys AI Agents to Counter Criminal Use of Artificial Intelligence in Crypto

Chainalysis introduces AI agents to enhance fraud detection and compliance without requiring deep technical expertise, ensuring data quality and human oversight.
Information security
fromComputerworld
1 week ago

What IT leaders need to know about AI-fueled death fraud

AI-generated fake death certificates pose significant risks for businesses by enabling fraudsters to exploit customer accounts and data.
Information security
fromTheregister
1 week ago

Scammers have virtual smartphones on speed dial for fraud

Cloud phones are increasingly exploited by cybercriminals for authorized push payment fraud due to their legitimate appearance and ease of use.
Privacy professionals
fromTheregister
1 month ago

Turns out most cybercriminals are old enough to know better

Middle-aged adults aged 35-44 comprise 37% of cybercrime arrests, with 25-44 year-olds accounting for nearly 60% of cases, contradicting the teenage hacker stereotype.
#email-fraud
fromwww.mercurynews.com
2 months ago

Stolen credit cards used for $15,000 fraud in Campbell

Taking a vehicle without owner's consent: Someone took another person's vehicle keys on Camden Avenue and drove the vehicle from a parking lot without the owner's consent. Recovered stolen vehicle: Officers located a stolen vehicle on Capri Drive that was recovered and released to the owner. Assault with a deadly weapon: Someone used a vehicle to swerve dangerously close to another driver's vehicle in a road rage incident on West Campbell Avenue.
Law
Information security
fromTechzine Global
2 weeks ago

Identity has become malleable for cyber attackers

Modern cyberattacks combine psychological manipulation, deepfakes, voice phishing, and stolen data to breach even well-defended organizations without exploiting software vulnerabilities.
Information security
fromSecurityWeek
2 weeks ago

Security Firm Executive Targeted in Sophisticated Phishing Attack

A C-level executive at Outpost24 was targeted by a sophisticated phishing attack using the Kratos phishing-as-a-service kit that exploited legitimate services like Cisco and Nylas to bypass security defenses.
fromABC11 Raleigh-Durham
3 weeks ago

Do you tap to pay? 'Ghost tapping' scams could target your money

The ease of use means the ease of stealing. There are pieces of software and devices that are doing exactly the same thing that a point of sale does and it's transacting on your phone or on your credit card and if you don't have a thumbprint or a biometric on your phone, they can walk up and if you're not paying attention in a crowded area, they get close enough and they touch your phone they can do a transaction.
Information security
fromPCWorld
4 weeks ago

Phishing scammers weaponize ICE ragebait

The email seen by at least some customers of the Emma email platform was a phishing scam. Hackers hoped to inspire instant panic with the words, 'As part of our commitment to supporting U.S. Immigration and Customs Enforcement (ICE), we will be adding a Support ICE donation button to the footer of every email sent through our platform.'
Information security
#phishing-as-a-service
Privacy professionals
fromSlate Magazine
1 month ago

Help! We Just Dodged an Obvious Scam Call. But One Thing the Scammer Said Has Us Extremely Worried.

A man is falsely credited as the named creator of an Islamophobic book under his name, risking career and reputation; he seeks removal.
Information security
fromComputerworld
1 month ago

OAuth phishers make 'check where the link points' advice ineffective

Attackers use phishing emails with malicious OAuth links containing broken parameters to redirect users to attacker-controlled destinations through legitimate identity providers.
Information security
fromTechRepublic
1 month ago

ChatGPT Criminals: AI Scams Target Dating and Legal Impersonators - TechRepublic

Generative AI enhances traditional scams by improving message quality, consistency, and scale, making romance fraud and professional impersonation harder to detect and easier to execute at volume.
fromZDNET
1 month ago

Why scammers call you and say nothing - and how to respond safely

Calls where no one responds are rarely accidental. In many cases, they are automated reconnaissance events. Fraud operations run at industrial scale, and before they invest human effort in a target, they validate that a number is active and answered by a real person.
Information security
Information security
fromTravel + Leisure
1 month ago

This New Travel Con Is So Real Looking It's Tricking Even the Most 'Scam Aware' Travelers-Here's How to Stay Safe

Urgent, personalized texts impersonating airlines or hotels trick travelers into clicking counterfeit links or calling scammers to steal login, payment, and travel-identifying information.
Information security
fromSecuritymagazine
2 months ago

What You Need to Know About the New LinkedIn Phishing Scheme

Attackers post LinkedIn-style comments claiming account restrictions to trick users into clicking lnkd.in links that lead to credential-harvesting pages.
Information security
fromTheregister
1 month ago

Payroll pirates conned the help desk, stole employee's pay

Attackers used compromised shared-mailbox credentials and a help-desk MFA reset via social engineering to divert a physician's salary into the attacker's account.
Information security
fromSecurityWeek
1 month ago

Researchers Expose Network of 150 Cloned Law Firm Websites in AI-Powered Scam Campaign

Over 150 coordinated cloned law-firm websites impersonate firms to re-victimize fraud victims by offering free asset recovery and evading takedowns.
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