#deceptive-cancellation-practices

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Privacy professionals
fromAdExchanger
5 hours ago

What Regulators Talk About When They Talk About Ad Tech | AdExchanger

Privacy regulators emphasize protecting children, honoring opt-outs, and ensuring companies are transparent about data collection practices.
Marketing
fromThe Cool Down
10 hours ago

'No AI' is the new message brands are leaning into to woo disgruntled customers

Brands are leveraging consumer skepticism towards AI to promote authenticity in marketing.
#ai
fromFuturism
19 hours ago
Artificial intelligence

Why Is the New York Times Laundering the Reputation of a Sleazy AI Startup That's Selling GLP-1s via a Dishonest Dumpster Fire of Fake Doctors, Phony Before-and-After Pictures, a Warning From the FDA, and Other Glaring Red Flags?

Marketing tech
fromAdExchanger
1 day ago

AI Has Already Decided: First-Party Data Will Define Advertising's Agentic Era

AI has resolved the debate on third-party cookies, emphasizing the necessity of first-party data for effective decision-making in advertising.
Law
fromAdExchanger
6 days ago

AI Is Moving Fast. The Law, Not So Much | AdExchanger

AI technology is advancing rapidly, outpacing legal frameworks and creating challenges in regulation and data management.
fromExchangewire
2 weeks ago
EU data protection

The Stack: Ads, Accountability, and AI

Growing scrutiny over platform responsibility and advertising integrity is reshaping the future of AI and digital advertising.
Artificial intelligence
fromFuturism
19 hours ago

Why Is the New York Times Laundering the Reputation of a Sleazy AI Startup That's Selling GLP-1s via a Dishonest Dumpster Fire of Fake Doctors, Phony Before-and-After Pictures, a Warning From the FDA, and Other Glaring Red Flags?

Medvi, an AI-driven pharmaceutical company, is reportedly on track for $2 billion in sales with minimal human staff, raising concerns about its legitimacy.
Marketing tech
fromAdExchanger
1 day ago

AI Has Already Decided: First-Party Data Will Define Advertising's Agentic Era

AI has resolved the debate on third-party cookies, emphasizing the necessity of first-party data for effective decision-making in advertising.
Law
fromAdExchanger
6 days ago

AI Is Moving Fast. The Law, Not So Much | AdExchanger

AI technology is advancing rapidly, outpacing legal frameworks and creating challenges in regulation and data management.
Marketing tech
fromEMARKETER
1 day ago

Most consumers say ads would undermine the trust they're placing in AI search results

63% of US adults trust AI search results less when ads are present.
#meta
Social media marketing
fromForbes
1 day ago

The Meta Trial And Navigating The Post-Addiction Landscape For Brands

Meta faces legal challenges regarding social media addiction, potentially altering advertising practices and brand strategies on these platforms.
Tech industry
fromwww.npr.org
4 days ago

What's next for Meta in the wake of trial losses and layoffs?

Meta faces significant challenges with legal rulings and a shift in focus from the Metaverse to artificial intelligence.
Law
fromwww.cnbc.com
3 days ago

Meta, Google under attack as court cases bypass 30-year-old legal shield

Meta and Google face legal challenges undermining their protections under Section 230, particularly regarding child safety and content moderation.
Social media marketing
fromForbes
1 day ago

The Meta Trial And Navigating The Post-Addiction Landscape For Brands

Meta faces legal challenges regarding social media addiction, potentially altering advertising practices and brand strategies on these platforms.
Tech industry
fromwww.npr.org
4 days ago

What's next for Meta in the wake of trial losses and layoffs?

Meta faces significant challenges with legal rulings and a shift in focus from the Metaverse to artificial intelligence.
Law
fromwww.cnbc.com
3 days ago

Meta, Google under attack as court cases bypass 30-year-old legal shield

Meta and Google face legal challenges undermining their protections under Section 230, particularly regarding child safety and content moderation.
#artificial-intelligence
fromFuturism
1 day ago
E-Commerce

Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You'll Have to Pay for It

E-Commerce
fromFuturism
1 day ago

Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You'll Have to Pay for It

Big box retailers are shifting responsibility for AI errors onto consumers, highlighting a troubling trend in the retail industry's use of artificial intelligence.
SF politics
fromLos Angeles Times
6 days ago

Contributor: Investigate the AI campaigns flooding public agencies with fake comments

Artificial intelligence is being exploited to create fake grassroots opposition against clean air regulations, undermining public health initiatives.
Law
fromMoneywise
2 days ago

Towing scams are surging across the U.S. - and one NYC case shows just how brazen these companies have become

Clutch Towing in Brooklyn continues to operate despite a settlement for overcharging customers, leaving victims like Michael Medved with hefty fees.
Careers
fromZDNET
2 days ago

FTC reports a surge in $220M job fraud - here's how to vet listings, according to recruiters

Job scams are on the rise, exploiting vulnerable job seekers with vague offers and promises of high pay for little work.
UK news
fromwww.bbc.com
5 days ago

New laws to make it easier to cancel subscriptions and get refunds

New laws will simplify subscription cancellations and refunds, potentially saving consumers nearly £170 annually.
fromwww.npr.org
4 days ago

Verdicts against Meta and Google may bring a new era of big tech accountability

"We appealed and appealed and lost every appeal. And then the case was ultimately dismissed."
US news
Parenting
fromSlate Magazine
3 days ago

My Mom Got a Call That I Was in a Horrific Accident. What She Did Next Can't Be Undone.

Scammers exploit emotional vulnerabilities, making it crucial to educate and protect against future scams.
fromwww.housingwire.com
5 days ago

Rocket Companies moves to dismiss RESPA lawsuit

Rocket Companies contends that the plaintiffs failed to plead injury, a qualifying referral, a thing of value, or an agreement, which are essential for their claims under RESPA.
Boston real estate
Online marketing
fromMakeUseOf
5 days ago

No, it's not your microphone - this is how advertisers know what you want

Advertisers use data from your online behavior, not microphone recordings, to deliver targeted ads accurately.
#antitrust
Psychology
fromPsychology Today
6 days ago

New Research: Some People Really Do Fall for Corporate BS

Employees impressed by corporate gibberish perform poorly in decision-making and confuse it with business savvy.
#programmatic-advertising
Marketing tech
fromThe American Prospect
1 day ago

Why We're Removing Our Programmatic Ads - The American Prospect

Programmatic advertising will be removed from The American Prospect's website to respect reader privacy and improve user experience.
Marketing tech
fromDigiday
5 days ago

As programmatic faces signal degradation, agentic advertising offers a solution

Traditional programmatic advertising is struggling due to fragmentation and privacy issues, necessitating a new infrastructure for better efficiency and outcomes.
fromDigiday
1 week ago
Marketing tech

Future of Marketing Briefing: A cynic's guide to the most transparent dispute in programmatic history

Marketing tech
fromThe American Prospect
1 day ago

Why We're Removing Our Programmatic Ads - The American Prospect

Programmatic advertising will be removed from The American Prospect's website to respect reader privacy and improve user experience.
Marketing tech
fromDigiday
5 days ago

As programmatic faces signal degradation, agentic advertising offers a solution

Traditional programmatic advertising is struggling due to fragmentation and privacy issues, necessitating a new infrastructure for better efficiency and outcomes.
Marketing tech
fromDigiday
1 week ago

Future of Marketing Briefing: A cynic's guide to the most transparent dispute in programmatic history

Transparency disputes in programmatic advertising reveal deeper control issues among major holding companies and The Trade Desk.
Privacy professionals
fromPCMAG
1 day ago

Use Perplexity? Lawsuit Accuses It of Sharing Personal Data With Google and Meta Without Permission

Perplexity faces a lawsuit for allegedly sharing user data with Google and Meta without consent, violating privacy rights.
Marketing
fromEntrepreneur
3 days ago

How to Navigate Brand Authenticity in the Age of AI Slop

Originality and authenticity in content are essential for brands to stand out in a saturated market dominated by low-quality AI-generated content.
Marketing tech
fromAdExchanger
1 day ago

DSP-ite The Trade Desk Backlash, Buyers Aren't Budging; Publicis Goes Full-Court in Sports | AdExchanger

Brand marketers remain skeptical of DSPs' transparency despite efforts from competitors to shift ad spend.
Women in technology
fromAdExchanger
2 weeks ago

What Happens When A Brand Fails To Deliver On Its Basic Promise | AdExchanger

FedEx's delivery reliability is questioned when time-sensitive medications are not delivered on time, undermining customer trust.
fromwww.bbc.com
1 week ago

Just Eat and Autotrader among firms investigated in fake reviews probe

"Fake reviews strike at the heart of consumer trust. With household budgets under pressure, people need to know they're getting genuine information not reviews or star-ratings that have been manipulated to push them towards the wrong choice."
Media industry
Psychology
fromPsychology Today
2 weeks ago

What's Behind the Fake Review

Fake content spreads rapidly due to emotional triggers and biases, necessitating critical thinking over social proof in decision-making.
Privacy professionals
fromThe Verge
4 days ago

Pinterest said he violated laid-off colleagues' privacy. Now he's going public

A former Pinterest engineer claims he was unjustly fired for sharing a tool that revealed employee layoffs.
Bootstrapping
fromEntrepreneur
3 weeks ago

Before You Click "Get Paid Now," Read the Fine Print

In-app factoring disguises high-cost financing as operational convenience, charging escalating daily fees that can exceed 40% annualized rates when customers pay late, significantly eroding business revenue.
Marketing tech
fromDigiday
1 day ago

The Trade Desk is changing how advertisers buy -- and what they can see

The Trade Desk is testing automated buying modes that simplify campaign management by bundling fees into a single price.
Intellectual property law
fromArs Technica
2 weeks ago

Intuit beats FTC in court, ending restrictions on "free" TurboTax ads

The 5th Circuit ruled FTC's deceptive advertising claims require adjudication in Article III courts, emphasizing private rights over public rights.
Deliverability
fromThe Conversation
3 weeks ago

Sick of spam marketing texts and emails? This is how to stop them

Australia's Spam Act prohibits unsolicited commercial electronic messages and requires clear unsubscribe options, with violations resulting in significant penalties like Lululemon's A$702,900 fine.
#ftc-enforcement
Online marketing
fromYahoo News
3 weeks ago

FTC Tells Car Dealers to Stop Advertising Prices That Don't Reflect Reality

The FTC warned 97 auto dealership groups that advertised prices must include all mandatory fees and reflect actual customer costs, prohibiting deceptive drip pricing practices.
Online marketing
fromYahoo News
3 weeks ago

FTC Tells Car Dealers to Stop Advertising Prices That Don't Reflect Reality

The FTC warned 97 auto dealership groups that advertised prices must include all mandatory fees and reflect actual customer costs, prohibiting deceptive drip pricing practices.
Online marketing
fromYahoo News
3 weeks ago

FTC Tells Car Dealers to Stop Advertising Prices That Don't Reflect Reality

The FTC warned 97 auto dealership groups that advertised prices must include all mandatory fees and reflect actual customer costs, prohibiting deceptive drip pricing practices.
Online marketing
fromYahoo News
3 weeks ago

FTC Tells Car Dealers to Stop Advertising Prices That Don't Reflect Reality

The FTC warned 97 auto dealership groups that advertised prices must include all mandatory fees and reflect actual customer costs, prohibiting deceptive drip pricing practices.
Miscellaneous
fromSlate Magazine
3 weeks ago

This 'Money-Saving Perk' Sounds Too Good to Be True. It's a Scam, Right?

Cash-back rewards are funded by interchange fees that merchants pay, ultimately passed to consumers through higher prices or reduced business options.
#ad-tech
Marketing tech
fromDigiday
4 days ago

After The Trade Desk's audit row, rivals rush to pitch features and transparency chops

Transparency crises in ad tech prompt competitors to pitch their services, but buyers remain skeptical and focused on value over transparency claims.
Marketing tech
fromExchangewire
4 days ago

Agentic AI, Quality, and Courtroom Battles: What's Rewriting the Rules of Ad Tech in 2026? - ExchangeWire.com

AI and privacy regulations are significantly transforming the ad tech industry as it moves towards 2026.
fromAdExchanger
1 month ago
Privacy professionals

Ad Tech Says It's Not In The Surveillance Business. Now Is The Time To Prove It | AdExchanger

Commercial ad tech and location-data tools risk being repurposed for government investigations, creating urgent privacy, ethical, and regulatory concerns for vendors and users.
fromAdExchanger
2 months ago
Marketing tech

Ad Tech Doesn't Just Have A Transparency Problem. It Has A Courage Problem | AdExchanger

Industry executives often avoid public disagreement, choosing anonymity and self-preservation, which strengthens dominant platforms and undermines transparency.
Marketing tech
fromDigiday
4 days ago

After The Trade Desk's audit row, rivals rush to pitch features and transparency chops

Transparency crises in ad tech prompt competitors to pitch their services, but buyers remain skeptical and focused on value over transparency claims.
Marketing tech
fromExchangewire
4 days ago

Agentic AI, Quality, and Courtroom Battles: What's Rewriting the Rules of Ad Tech in 2026? - ExchangeWire.com

AI and privacy regulations are significantly transforming the ad tech industry as it moves towards 2026.
fromAdExchanger
1 month ago
Privacy professionals

Ad Tech Says It's Not In The Surveillance Business. Now Is The Time To Prove It | AdExchanger

Law
fromwww.housingwire.com
2 weeks ago

Compass seeks to dismiss TCPA lawsuit over agent calls

Murch alleges repeated unwanted calls from Compass agents despite requests to stop, while Compass seeks dismissal claiming no liability for independent contractors' actions.
Tech industry
fromThe Verge
3 weeks ago

The twist in the Ticketmaster antitrust fight

The Department of Justice and Live Nation-Ticketmaster settled their antitrust case, ending the trial before it could fully expose industry practices and potentially reshape the company's operations.
Privacy professionals
fromTechCrunch
2 weeks ago

Delve accused of misleading customers with 'fake compliance' | TechCrunch

Delve is accused of misleading customers about compliance with privacy regulations, potentially exposing them to legal liabilities.
#influencer-marketing
Marketing
fromThedrum
3 weeks ago

The Legal Issues That Influencers and Marketers Must Get Right

Influencer marketing has grown into a $10 billion industry requiring complex legal agreements and regulatory compliance to govern brand partnerships and disclosure obligations.
Marketing
fromThedrum
3 weeks ago

The Legal Issues That Influencers and Marketers Must Get Right

Influencer marketing has grown into a $10 billion industry requiring complex legal agreements and regulatory compliance to govern brand partnerships and disclosure obligations.
Marketing
fromThedrum
3 weeks ago

The Legal Issues That Influencers and Marketers Must Get Right

Influencer marketing has grown into a $10 billion industry requiring complex legal agreements and regulatory compliance to govern brand partnerships and disclosure obligations.
Marketing
fromThedrum
3 weeks ago

The Legal Issues That Influencers and Marketers Must Get Right

Influencer marketing has grown into a $10 billion industry requiring complex legal agreements and regulatory compliance to govern brand partnerships and disclosure obligations.
Intellectual property law
fromEngadget
3 weeks ago

Adobe agrees to pay settlement for making its subscriptions hard to cancel

Adobe settled a DOJ and FTC lawsuit for $75 million over deceptive subscription cancellation practices and hidden early termination fees.
fromSpokesman.com
1 week ago

Verizon wins injunction blocking T-Mobile ad campaign promising big savings

U.S. District Judge Lewis Kaplan stated that T-Mobile's 'Save Over $1,000' campaign constituted false advertising, likely causing irreparable harm to Verizon. He emphasized that truthful advertising serves the public interest.
Marketing tech
E-Commerce
fromSearch Engine Roundtable
1 month ago

Google Updates Alcohol, Prescription Drugs, Gambling & Government Documents & Services Policy

Google expanded Merchant Center policies to allow alcohol subscriptions, prescription drug recurring billing, and bundled services for certified merchants in the United States.
fromZDNET
1 month ago

Why scammers call you and say nothing - and how to respond safely

Calls where no one responds are rarely accidental. In many cases, they are automated reconnaissance events. Fraud operations run at industrial scale, and before they invest human effort in a target, they validate that a number is active and answered by a real person.
Information security
Privacy technologies
fromBloomberglaw
1 month ago

Dollar Tree Customer Drops Suit Over 'Deceptive' Cookie Banner

A Dollar Tree customer dismissed his class action lawsuit alleging the company continued collecting website visitor data despite users rejecting tracking through consent banners.
fromTelecompetitor
1 week ago

Charter agrees to "fiber" ad changes before NAD insists

Charter Communications has agreed to modify the 'fiber-powered' claims in website and video advertising in response to a BBB National Programs' National Advertising Division (NAD) Fast-Track SWIFT challenge brought by AT&T.
Marketing tech
Social media marketing
fromEngadget
1 month ago

Meta sues advertisers in Brazil and China over 'celeb bait' scams

Meta sued scam operations in China and Brazil using deepfakes and manipulated celebrity images to promote fraudulent investment schemes and fake health products targeting users globally.
#consumer-protection
fromABA Journal
3 months ago
Privacy professionals

Online shoppers find deals on the Temu app, but states say the trade-off is personal data

fromABA Journal
3 months ago
Privacy professionals

Online shoppers find deals on the Temu app, but states say the trade-off is personal data

Marketing tech
fromPhys
2 weeks ago

Online ad fraud is a feature, not a bug

Online ad fraud significantly undermines digital advertising revenue, consuming over 20% of global ad spend.
Privacy professionals
fromAdExchanger
1 month ago

Brokering A Piece; An Antitrust Case, You Say? | AdExchanger

State auditors now use location and purchase data from state vehicles to identify personal use by employees, resulting in terminations and resignations for unauthorized trips.
#t-mobile
Television
fromPocket-lint
2 months ago

This deceptive TV marketing trick is everywhere - don't fall for it

Motion Plus 120 labeling typically indicates motion interpolation on a 60Hz panel, not a native 120Hz refresh rate, so consoles won't enable 120 FPS.
US politics
fromEngadget
2 months ago

Bipartisan SCAM Act would require online platforms to crack down on fraudulent ads

Bipartisan SCAM Act would require social platforms to prevent fraudulent or deceptive ads and allow the FTC and state attorneys general to sue noncompliant platforms.
Pets
fromABC7 San Francisco
1 month ago

80% of online ads for pets may be fake, says BBB. Here's how to protect yourself

Most online pet ads are likely fraudulent; verify photos, meet animals and facilities, avoid risky payment methods, and consider adopting from shelters.
Marketing tech
fromAdExchanger
4 weeks ago

The Privacy 'Zealots' Were Right: Ad Tech's Infrastructure Was Always A Risk

Digital advertising's granular targeting infrastructure created uncontrollable security vulnerabilities that governments now exploit for surveillance purposes.
fromAdExchanger
2 months ago

Consumers And Brands Crave The Human Touch; Google Gets Sued (Again) | AdExchanger

Consumers have grown so weary of AI-generated content and straight-up slop, they're taking extra time to find work made by real people. And some brands are going even further. Instead of airbrushing flaws, they're celebrating them - even going so far as to seek out imperfections in the influencer marketing deals they're planning. The dirty countertop or overflowing garbage can in the background is no longer grounds for a reshoot; it's a way to let viewers know that what they're watching is, well, real.
Artificial intelligence
fromTechCrunch
2 months ago

A consumer watchdog issued a warning about Google's AI agent shopping protocol -- Google says she's wrong | TechCrunch

In a now viral post on X viewed nearly 400,000 times, Lindsay Owens on Sunday wrote, "Big/bad news for consumers. Google is out today with an announcement of how they plan to integrate shopping into their AI offerings including search and Gemini. The plan includes 'personalized upselling.' I.e. Analyzing your chat data and using it to overcharge you."
E-Commerce
US news
fromABA Journal
2 months ago

Scammers solicit gift card purchases posing as district attorney

Scammers impersonating the Santa Barbara County district attorney contact residents by email and text to solicit gift card purchases and personal information.
fromwww.mercurynews.com
2 months ago

eBay's buyer protection loophole leaves a customer empty-handed

eBay's Money Back Guarantee policy promises item delivery to the buyer not just their ZIP code. The guarantee only says the delivery must have the recipient's address, showing the zip code (or international equivalent) that matches the one on the order details page. It says nothing about only checking or verifying the ZIP code in a dispute. When you provided USPS's evidence, eBay owed you a human intervention. Federal Trade Commission rules against deceptive business practices require companies to honor advertised guarantees.
E-Commerce
fromBloomberglaw
2 months ago

Meta Terms of Service Question in Scam Ad Suit Sent to 9th Cir.

Meta Platforms Inc. convinced a federal appeals court to certify a question about whether its terms of service and community standards created an obligation for the company to combat scam advertisements. Whether the terms of service and community standards impose a legally enforceable obligation on Meta is a question with substantial grounds for differing opinions, the US District Court for the Northern District of California said Thursday.
Law
Marketing
fromAndroid Police
2 months ago

T-Mobile faces the National Advertising Division's reality check

NAD found T‑Mobile's claims about "10 price hikes", satellite coverage, and "$200 added value" to be exaggerated or insufficiently substantiated.
Law
fromBloomberglaw
1 month ago

StubHub Buyers Denied Corrective Ad Campaign Over Refund Policy

A federal judge ruled StubHub ticket buyers cannot obtain a corrective advertising campaign for refunds not received for events canceled during the COVID-19 pandemic.
Privacy professionals
fromSlate Magazine
1 month ago

Help! We Just Dodged an Obvious Scam Call. But One Thing the Scammer Said Has Us Extremely Worried.

A man is falsely credited as the named creator of an Islamophobic book under his name, risking career and reputation; he seeks removal.
Marketing
fromWhoWhatWhy
2 months ago

Whistleblowers Warn That Ad Industry Is Fueling Online Hatred and Climate Crisis - WhoWhatWhy

Major advertising agencies are enabling harm by funding hate, legitimizing polluting industries, undermining DEI, and offering only lip service to ethical responsibilities.
Privacy professionals
fromDigiday
2 months ago

Future of Marketing Briefing: Advertising's tracking system meets a new political reality

Continuous behavioral data collection in advertising now risks enabling surveillance and non-advertising uses, making permanent privacy decisions likely.
fromThe Drum
2 months ago

Are faux OOHs fake news? What a giant condom tells us about truth on internet

However, I feel deja vu - cast your minds back to those shocked few days after the Brexit vote, when we all realized that the echo chamber of our social feeds did not actually reflect the diverse views of the whole of the UK. Is this just another example of us realizing everything is not as it seems online? Or maybe it's a case study for the effectiveness of bus-side advertising, but I digress.
fromElectronic Frontier Foundation
2 months ago

Google Settlement May Bring New Privacy Controls for Real-Time Bidding

The moment you visit a website or app with ad space, it asks an ad tech company to determine which ads to display for you. This involves sending information about you and the content you're viewing to the ad tech company. This ad tech company packages all the information they can gather about you into a "bid request" and broadcasts it to of potential advertisers.
Privacy professionals
fromDigiday
2 months ago

Inside the debate over agentic advertising and standards

Digiday attempted to gauge market engagement after the dust had settled, and backers have started to put in the hard yards. First, it's worth a recap of what exactly AdCP is - for some, it's an open-source bridge between today's programmatic infrastructure and the dawn of the agentic era - or, as Digiday's Tim Peterson phrased it, "openRTB for the agentic AI era" (see video below).
Marketing tech
Marketing tech
fromBloomberglaw
2 months ago

AI, E-Commerce Test Limits of the Reasonable Consumer Standard

E-commerce and data-driven digital advertising fragment audiences, undermining the reasonable consumer standard used to judge deceptive marketing.
fromInc
2 months ago

The AI Ad Backlash Is Here, and Big Brands Are Leaning In

If we're going to do a partnership with Almond Breeze, we'll just tell people it's really good.
Marketing tech
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