The convenience of sourcing online is fraught with more pitfalls than most of us want to admit. Try finding adequate photos of a vintage piece's condition-close-ups of the fabric, video of damaged areas, any images of a piece's rear or underside!
The mail will stop if the agency can't meet its obligations. That includes critical deliveries like prescription drug packages. Postmaster General David Steiner warned lawmakers this week that USPS could run out of cash in less than 12 months without congressional action.
Surveys suggest customers want to use AI for shopping and to see AI tools from retailers. In a CI&T survey conducted in 2025, 58% of 1,040 U.S. consumers said retailers should use AI to improve the shopping experience, and almost 75% said they were already using AI tools at least occasionally in their path to purchase. In a separate survey from Gartner last March, 56% of millennials said they would be willing to let AI handle or assist with some of their shopping tasks.
Amazon automation isn't a magic button. It's a business model, and like any business model, outcomes vary based on execution. The short answer is yes, it can be profitable. The honest answer is that it depends entirely on how it's done and who is running it.
The European Commission has launched a new antitrust probe into Google, expanding its long-running scrutiny of the tech giant's advertising practices. Regulators suspect the company may be manipulating the pricing of its search ad auctions, potentially inflating clearing prices "to the detriment of advertisers," according to a February 9 letter sent to affected businesses and seen by Bloomberg. The investigation marks the latest in a series of EU actions against Google,
Nine in ten retailers globally are planning to raise their spending on artificial intelligence (AI) to optimise their e-commerce operations over the next 12 to 24 months, with online delivery execution a key area of focus. A total of 38% of European retailers identify speed, tracking and proactive communication around the delivery process as areas where AI can deliver the greatest impact.
You're scrolling through an online retailer, like Amazon, Shein or eBay, and spot a shirt on sale for $40. You add it to your cart, but at checkout, a $10 shipping fee suddenly appears. Frustrated, you close the tab. But what if that same shirt was priced at $50 with free shipping? The likelihood that you would have bought it without a second thought is much higher.
That's a problem. Without a doubt, a great website and top-level marketing will help generate new sales, but it's the delivery experience that warrants future ones. This is because today's consumer not only has options for where they'll buy but also a high set of expectations. What's more, they remember the way a product arrives at their doorstep more than how it was sold.
Remember grocery store runs? Amazon says those are going extinct. The company revealed that Prime members saved an average of 64 trips to physical stores last year by ordering basics online instead. That's a major shift. Groceries and household essentials now account for half of all fast deliveries to U.S. Prime members, compared to earlier years when fast delivery skewed toward purchases like electronics and clothing. Amazon has spent the past year integrating perishable groceries and prescription medications into its same-day delivery network.