#ecommerce-integrations

#ecommerce-integrations

Regulators are paying more attention to data privacy because their constituents consider it a 'kitchen table' issue, highlighting its importance in everyday life.

The convenience of sourcing online is fraught with more pitfalls than most of us want to admit. Try finding adequate photos of a vintage piece's condition-close-ups of the fabric, video of damaged areas, any images of a piece's rear or underside!

Amazon's latest upgrade to Alexa+, its next-generation AI assistant, allows you to order food from popular delivery services Uber Eats and Grubhub in a conversational manner, just as if you were chatting with a waiter at a restaurant or placing an order at a drive-thru.

The new tracker features a simplified progress bar that shows just four stages of pizza creation. The new design was rolled out to all platforms, and there's also new Lock Screen widgets for iOS that bring the pizza chain's most famous tech feature to the Liquid Glass age.

Unlike AI tools that generate content or automate replies in isolation, Echo-Me operates across the entire creator business. It identifies revenue opportunities, engages fans in the creator's own voice, generates visual and text content, and executes monetization autonomously.

Riskified, a platform for ecommerce fraud prevention, has expanded its AI agent intelligence tool, wherein Riskified retrieves associated risk indicators and resolves an identity programmatically. Riskified acts as a trust agent, providing real-time risk intelligence directly into the shopping experience.

DHL Group and JD.com, China's largest retailer, have partnered to support German brands' growth in China and throughout European markets through JD.com's retail platform, Joybuy. Also, by engaging JD.com's cross-border Jingdong Logistics, German brands can sell directly to more than 700 million Chinese consumers on JD.com.

Surveys suggest customers want to use AI for shopping and to see AI tools from retailers. In a CI&T survey conducted in 2025, 58% of 1,040 U.S. consumers said retailers should use AI to improve the shopping experience, and almost 75% said they were already using AI tools at least occasionally in their path to purchase. In a separate survey from Gartner last March, 56% of millennials said they would be willing to let AI handle or assist with some of their shopping tasks.

You can use multi-channel products to manage your inventory for both online and in-store sales within a single, unified product listing. Google explained that "this approach simplifies how you manage your products and helps you reach more customers." With multi-channel products, you can oversee your online and in-store inventory together. Previously, you might have maintained separate listings for the same product if you sold it both online and in physical stores.

If checkout happens inside AI conversations, retailers risk losing direct customer relationships - while platforms like Microsoft gain leverage. Driving the news: Microsoft unveiled new agentic AI tools for retailers at the NRF 2026 retail conference, including Copilot Checkout, which lets shoppers complete purchases inside Copilot without being redirected to a retailer's website. The checkout feature is live in the U.S. with Shopify, PayPal, Stripe and Etsy integrations.

The technology underpinning retail operations is under scrutiny in 2026 as fashion executives look to streamline systems with the aim to unlock efficiency, cut costs and meet consumer expectations for speed and personalisation in the shopping journey. At the retail event Lightspeed Edge on 12 January, Lightspeed - the unified point-of-sale (POS) and payments platform for SMEs such as Apricot Lane Boutique and Neal's Yard Remedies - convened industry leaders to explore the strategic imperative for integrated technology ecosystems over siloed systems.

At a time when digital channels increasingly define commercial success, online marketplaces have become essential tools for small and medium-sized enterprises to reach customers and drive revenue. For many SMEs, marketplaces offer a ready-made audience without the significant acquisition costs of standalone ecommerce sites, but the simple act of listing product ranges isn't enough to guarantee results. To succeed, businesses must approach their marketplace presence strategically, optimising every element of their listings for discovery, relevance and conversion.

Cimulate develops technology that responds precisely to this need. The company has built a so-called "intent-aware context engine," a system that analyzes both real and simulated customer experiences to better understand what a shopper is looking for. This enables online stores to display more relevant search results and make personalized recommendations throughout the purchasing process. By integrating this technology into Agentforce Commerce, Salesforce wants to make it easier for consumers to discover and compare products in real time.