Riskified, a platform for ecommerce fraud prevention, has expanded its AI agent intelligence tool, wherein Riskified retrieves associated risk indicators and resolves an identity programmatically. Riskified acts as a trust agent, providing real-time risk intelligence directly into the shopping experience.
Nine in ten retailers globally are planning to raise their spending on artificial intelligence (AI) to optimise their e-commerce operations over the next 12 to 24 months, with online delivery execution a key area of focus. A total of 38% of European retailers identify speed, tracking and proactive communication around the delivery process as areas where AI can deliver the greatest impact.
DHL Group and JD.com, China's largest retailer, have partnered to support German brands' growth in China and throughout European markets through JD.com's retail platform, Joybuy. Also, by engaging JD.com's cross-border Jingdong Logistics, German brands can sell directly to more than 700 million Chinese consumers on JD.com.
Digital procurement has transformed how businesses find, evaluate and manage suppliers. Platforms are faster, data is cleaner, and decision making is more informed than ever before. Yet for all the efficiency digital tools bring, procurement still relies heavily on one timeless ingredient: human connection. Bridging the gap between digital procurement and real world supplier engagement is where the strongest partnerships are built.
A future-proof IT infrastructure is often positioned as a universal solution that can withstand any change. However, such a solution does not exist. Nevertheless, future-proofing is an important concept for IT leaders navigating continuous technological developments and security risks, all while ensuring that daily business operations continue. The challenge is finding a balance between reactive problem solving and proactive planning, because overlooking a change can cost your organization. So, how do you successfully prepare for the future without that one-size-fits-all solution?
Surveys suggest customers want to use AI for shopping and to see AI tools from retailers. In a CI&T survey conducted in 2025, 58% of 1,040 U.S. consumers said retailers should use AI to improve the shopping experience, and almost 75% said they were already using AI tools at least occasionally in their path to purchase. In a separate survey from Gartner last March, 56% of millennials said they would be willing to let AI handle or assist with some of their shopping tasks.
With the Supreme Court potentially poised to invalidate recent tariffs, organizations face a confusing scenario. Having clear visibility into contract terms - such as price adjustments and renegotiation provisions - is essential to navigating this volatility. Come join us on at 1 p.m. ET on Jan. 27 for this CLE-approved webinar, where we'll discuss the current state of the tariff conundrum and explore strategies for achieving contract visibility with the latest AI innovations.
The technology underpinning retail operations is under scrutiny in 2026 as fashion executives look to streamline systems with the aim to unlock efficiency, cut costs and meet consumer expectations for speed and personalisation in the shopping journey. At the retail event Lightspeed Edge on 12 January, Lightspeed - the unified point-of-sale (POS) and payments platform for SMEs such as Apricot Lane Boutique and Neal's Yard Remedies - convened industry leaders to explore the strategic imperative for integrated technology ecosystems over siloed systems.
Statistics from the 2025 holiday shopping season clearly show that AI is playing a huge role in how people shop. But new research from retail payment platform Adyen found that many consumers are ready for AI to become their personal shopper. Just over half-51%-said they're open to letting AI take over the entire shopping process, including making final purchases. Millennials are the most willing to let agents do their shopping, with nearly three in five saying they are ready for such a shift.
Amidst this trend, , a platform for buying and selling digital businesses, is rewriting the script and dismantling those barriers. Under the leadership of CEO Blake Hutchison, the company has connected buyers and sellers across continents, linguistic differences, and price points, closing deals from $100,000 up to $10 million. Now, with the launch of its AI-powered multi-language Deal Room, Flippa is addressing what it sees as one of the last major points of disadvantage in global business deals and M&A, calling it the "Language Tax."
