Imagine a world where everyone in your team feels valued, heard, and empowered to contribute. Imagine that world where people aren't afraid to challenge the status quo and great ideas emerge from unexpected places. Now imagine that world where toxic behaviors don't just go unchecked, they don't even have room to rise. Wouldn't that be a great world? What happens when leadership tolerates the wrong behaviors? What happens when decision-making is shaped by exclusion, fear, and insecurity?
Most organizations still hire for culture fit-even those that loudly champion diversity and inclusion. The phrase sounds benign, even wise: who wouldn't want colleagues who "fit in"? But behind this feel-good notion lies one of the biggest obstacles to innovation and progress in modern workplaces. Culture fit has become a euphemism for cultural cloning: selecting people who already look, think, and behave like the incumbents.
In his reflections on the 2025 Wall Street Journal CEO Council summit held in December, WSJ Leadership Institute president Alan Murray noted that CEOs are not actually preoccupied with AI, tariffs, or geopolitics. Instead, they're focused on something far more fundamental: people and culture. How do you build an organization that can adapt, collaborate, and innovate amid persistent volatility? That instinct is correct. Yet one of the most effective tools for strengthening culture and developing talent remains surprisingly underused-skills-based volunteering (SBV).
