Riskified, a platform for ecommerce fraud prevention, has expanded its AI agent intelligence tool, wherein Riskified retrieves associated risk indicators and resolves an identity programmatically. Riskified acts as a trust agent, providing real-time risk intelligence directly into the shopping experience.
We're still increasing pricing based on the most up-to-date tariff announcements from India and the U.S., because it's not going back down to zero. It's still elevated. The cost of our goods has also shot up, because gold has almost doubled since last year.
Customers want to read reviews and businesses need reviews to attract customers. But the constant demand for reviews could be creating a feedback backlash, experts say. What began as an innovative way to benefit consumers is increasingly an obligatory burden for shoppers and sellers alike.
A 2025 LinkedIn study found that 80% of C-suite executives believe AI adoption is important and will foster a more innovative workplace culture. Gartner reported in December 2025 that 65% of employees said they are excited to use AI at work. The trend suggests a convergence of three priorities: Management fears their companies will fall behind if they don't adopt AI and automation; Employees use AI because it makes their jobs easier, and the knowledge gained is an important career skill; The cost of off-the-shelf software and development makes AI an attractive alternative.
You're scrolling through an online retailer, like Amazon, Shein or eBay, and spot a shirt on sale for $40. You add it to your cart, but at checkout, a $10 shipping fee suddenly appears. Frustrated, you close the tab. But what if that same shirt was priced at $50 with free shipping? The likelihood that you would have bought it without a second thought is much higher.
.Most e-commerce returns stem from guessing; personalized marketing builds shopper confidence.(photo credit: Courtesy of GetSelene.AI)By TAMI DEMSKY For ecommerce operators, returns have become a structural profit leak that hits in three ways: shipping and processing costs, inventory stuck in limbo, and the long-term damage to trust that lowers repeat purchase rates. The scale is significant. Retailers estimate that 15.8 percent of annual sales will be returned in 2025, totaling approximately $849.9 billion, according to the National Retail Federation and Happy Returns .
eBay's Money Back Guarantee policy promises item delivery to the buyer not just their ZIP code. The guarantee only says the delivery must have the recipient's address, showing the zip code (or international equivalent) that matches the one on the order details page. It says nothing about only checking or verifying the ZIP code in a dispute. When you provided USPS's evidence, eBay owed you a human intervention. Federal Trade Commission rules against deceptive business practices require companies to honor advertised guarantees.
At a time when digital channels increasingly define commercial success, online marketplaces have become essential tools for small and medium-sized enterprises to reach customers and drive revenue. For many SMEs, marketplaces offer a ready-made audience without the significant acquisition costs of standalone ecommerce sites, but the simple act of listing product ranges isn't enough to guarantee results. To succeed, businesses must approach their marketplace presence strategically, optimising every element of their listings for discovery, relevance and conversion.