#seasonal-rewards

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E-Commerce
fromTasting Table
12 hours ago

The Grocery Store Deal That's Specifically Designed To Make You Spend More - Tasting Table

Grocery stores use loss leaders to attract customers, often selling items at a loss to encourage additional spending on other products.
fromAdExchanger
2 years ago

Commerce | AdExchanger

Regulators are paying more attention to data privacy because their constituents consider it a 'kitchen table' issue, highlighting its importance in everyday life.
EU data protection
#experiential-marketing
Marketing
fromFast Company
2 days ago

Brands are getting more physical

Marketers are increasingly focusing on physical experiences to foster human connection and emotional engagement with consumers.
Marketing
fromFast Company
1 day ago

Why the future of brand trust is sensory marketing

Experiential communications leverage sensory engagement to build trust and connection, countering AI fatigue and skepticism in audiences.
fromForbes
3 weeks ago
Marketing

The Death Of Rented Attention: Why CMOs Are Leaning Into Experiential

Brands are shifting from digital advertising to experiential marketing as their core strategy because digital platforms lack ownership and control, while experiential creates compounding brand assets.
fromThe Drum
1 month ago
Marketing tech

Experiential provides tech brands things that other channels can't

Experiential marketing helps tech brands build trust, demonstrate complex products, and engage consumers emotionally through tangible, immersive experiences that drive trial and commitment.
Marketing
fromFast Company
2 days ago

Brands are getting more physical

Marketers are increasingly focusing on physical experiences to foster human connection and emotional engagement with consumers.
Marketing
fromFast Company
1 day ago

Why the future of brand trust is sensory marketing

Experiential communications leverage sensory engagement to build trust and connection, countering AI fatigue and skepticism in audiences.
fromwww.bbc.com
1 day ago

Power-washing, pool-cleaning and mowing: Why millions are playing games about mundane jobs

"We want to make the Graham Norton of video games," says Kirsty Rigden, the chief executive of Brighton-based FuturLab, which makes PowerWash Simulator. Aspiring to emulate a talkshow host who has a reputation for being affable rather than for setting pulses racing is perhaps an unusual ambition for a gaming studio.
Games
Poker
fromBusiness Matters
4 days ago

Why People Love Taking Chances: From Holiday Deals to Game Shows

Taking risks triggers excitement and dopamine release, motivating behavior through the anticipation of rewards.
Marketing tech
fromAdExchanger
2 days ago

How AI Is Reshaping The Marketing Scientist Role | AdExchanger

Marketing scientists now translate data into meaningful insights, bridging the gap between AI analysis and human interpretation.
Growth hacking
fromEntrepreneur
5 days ago

Why Referral Programs Fail - and How to Build One That Works

Most small businesses lack a structured referral system, leading to passive and unpredictable growth despite referrals being a key driver.
Psychology
fromSilicon Canals
3 days ago

People who grew up calculating whether they could afford both the drink and the entree before anyone else sat down don't stop doing that math when they earn six figures. The arithmetic isn't financial anymore. It's a loyalty ritual to a younger version of themselves who promised never to be caught without an exit. - Silicon Canals

Child poverty in the U.S. leads to adult poverty more than in Denmark, Germany, the UK, or Australia, with lasting effects beyond financial circumstances.
fromTasting Table
1 day ago

The Awkward And Risky Move Some Costco Customers Make At Checkout - Tasting Table

Leaving a membership card flat against the divider or propping it upright in the divider slot may seem helpful, but it actually slows things down or can get overlooked altogether.
E-Commerce
#agentic-commerce
Marketing tech
fromForbes
4 days ago

AI Is Deciding What Your Customers See - Most Brands Haven't Caught Up

AI agents are transforming e-commerce, projected to account for 25% of global sales by 2030, shifting traditional consumer engagement models.
Marketing tech
fromFortune
6 days ago

AI agents are already driving 10% of revenue for some brands. Is yours invisible to them? | Fortune

Agentic commerce allows AI agents to autonomously handle the entire shopping journey, transforming e-commerce and driving significant retail revenue growth.
fromMarTech
2 months ago
Artificial intelligence

How AI agents shaped the record-breaking 2025 holiday season | MarTech

Marketing tech
fromForbes
4 days ago

AI Is Deciding What Your Customers See - Most Brands Haven't Caught Up

AI agents are transforming e-commerce, projected to account for 25% of global sales by 2030, shifting traditional consumer engagement models.
Marketing tech
fromFortune
6 days ago

AI agents are already driving 10% of revenue for some brands. Is yours invisible to them? | Fortune

Agentic commerce allows AI agents to autonomously handle the entire shopping journey, transforming e-commerce and driving significant retail revenue growth.
fromMarTech
2 months ago
Artificial intelligence

How AI agents shaped the record-breaking 2025 holiday season | MarTech

#ai-marketing
Online marketing
fromGeeky Gadgets
4 days ago

Build a Fully Automated AI Marketing Team Using Claude

AI tools like Claude AI automate marketing tasks, optimize workflows, and enhance productivity for modern marketing teams.
Online marketing
fromGeeky Gadgets
4 days ago

Build a Fully Automated AI Marketing Team Using Claude

AI tools like Claude AI automate marketing tasks, optimize workflows, and enhance productivity for modern marketing teams.
Marketing
fromDigiday
1 day ago

High stakes, big budgets: How brands are navigating a massive sports year

Brands are prioritizing long-term partnerships over costly live sports advertising due to economic uncertainties and high costs of ad placements.
#personalization
Marketing tech
fromEMARKETER
4 days ago

Brands want personalization at scale, but their data stack keeps getting in the way

Limited platform integration is the top barrier to personalization for 42% of brand marketers and 47% of agency marketers in North America.
Marketing tech
fromEMARKETER
4 days ago

Brands want personalization at scale, but their data stack keeps getting in the way

Limited platform integration is the top barrier to personalization for 42% of brand marketers and 47% of agency marketers in North America.
#artificial-intelligence
Online marketing
fromThedrum
6 days ago

Marketing in the age of AI

AI enhances marketing through automation and predictive analytics but lacks the authenticity and nuanced understanding of human marketers.
Online marketing
fromThedrum
6 days ago

Marketing in the age of AI

AI enhances marketing through automation and predictive analytics but lacks the authenticity and nuanced understanding of human marketers.
#marketing
fromForbes
5 days ago
Marketing

Why Understanding Moments Matters More Than Reach

Marketers should focus on connecting brands to cultural moments rather than just measuring reach and impressions.
Marketing tech
fromFast Company
4 days ago

AI didn't break marketing. It exposed what wasn't working.

Marketing leaders focus on growth and proving marketing's value, while AI changes how buyers discover information and measure marketing impact.
Marketing
fromForbes
5 days ago

Why Understanding Moments Matters More Than Reach

Marketers should focus on connecting brands to cultural moments rather than just measuring reach and impressions.
Marketing tech
fromFast Company
4 days ago

AI didn't break marketing. It exposed what wasn't working.

Marketing leaders focus on growth and proving marketing's value, while AI changes how buyers discover information and measure marketing impact.
UX design
fromFast Company
3 weeks ago

Retail 3.0 is designing for real life

Retail's next competitive advantage is designing for real life by accommodating the full range of human ability, attention, mobility, and circumstance as a core strategy, not a compliance exercise.
Business
fromEntrepreneur
3 weeks ago

Take It From Me: This Easy Habit Earns Turns Customers Into Loyal Fans

Graciousness and genuine human connection are the simplest and most effective strategies for increasing customer lifetime value and building lasting business relationships.
Marketing
fromThe Drum
6 days ago

Performance marketing 101

Performance marketing in 2023 emphasizes effective measurement, data interplay, and personalization within the broader marketing landscape.
E-Commerce
fromFast Company
1 week ago

The most innovative retail companies of 2026

Innovative retailers in 2025 used technology to solve real problems rather than chase trends, adapting to market challenges effectively.
Marketing tech
fromThedrum
5 days ago

A Positive Outlook for Advertising in the New World

The advertising industry is entering a positive phase with strong confidence in media investment across various sectors.
Marketing
fromThedrum
6 days ago

MASTERCLASS: Why annual marketing plans are failing your business

Traditional annual marketing plans are ineffective in today's fast-paced market, leading to wasted resources and missed opportunities.
Deliverability
fromMarTech
1 month ago

6 post-purchase moments that shape customer lifetime value | MarTech

Post-purchase emails should address customer doubts and build confidence beyond transactional updates to strengthen loyalty and long-term value.
fromFast Company
1 month ago

How insight gamified AI

When we rolled out a custom-built company GPT to our 14,000 teammates several years ago, we saw three clear groups emerge. First, there was the 'jump-in-with-both-feet' crowd. These are the early adopters who treat anything new like a shiny toy. Next were the skeptics who wondered how much of an impact AI would have on their daily work lives. And finally, there was a big group that genuinely wanted to learn but didn't know where to start.
Artificial intelligence
#customer-retention
Online marketing
fromEntrepreneur
2 weeks ago

Winning Customers Is Easy - Keeping Them Isn't. Here's Why

Customer retention now determines long-term small business success as acquisition becomes easier through modern tools like social media and AI.
fromSocial Media Examiner
3 weeks ago
Marketing

Improving Customer Experience: How to Increase Revenue and Profitability : Social Media Examiner

Customer retention is a revenue multiplier that exponentially increases lifetime value more effectively than acquisition-focused strategies alone.
Online marketing
fromEntrepreneur
2 weeks ago

Winning Customers Is Easy - Keeping Them Isn't. Here's Why

Customer retention now determines long-term small business success as acquisition becomes easier through modern tools like social media and AI.
Marketing tech
fromDigiday
5 days ago

Pinterest bets measurement and SMBs will boost performance revenue

Pinterest is focusing on measurement to attract more small-to-medium business advertising spend amid competition and ad spending cutbacks.
Growth hacking
fromEntrepreneur
3 weeks ago

They Used an Impulsive But Smart Strategy to Turn Their Small Business Into a Cult Brand

Levain Bakery founders prioritized stability and quality over rapid growth, building a lasting brand through authentic products and community connection rather than marketing strategies.
Psychology
fromPsychology Today
1 month ago

The Power of Happenstance in Consumer Experiences

Unexpected product encounters generate stronger emotional connections and higher product evaluations than anticipated encounters.
E-Commerce
fromTechRepublic
3 weeks ago

Hyper-personalization in retail: architecture and IT implementation

Hyper-personalization requires unified customer data platforms, real-time event processing, and AI-powered decision engines to deliver dynamic, individualized experiences across retail channels.
Growth hacking
fromFast Company
1 month ago

Is AI driving away your best customers? 3 fixes for bridging gaps with growth audiences

Companies must treat underserved growth audiences as lead users to drive innovation and create solutions addressing real systemic problems rather than performative gestures.
fromThedrum
3 weeks ago

A focus on marketing excellence

FOCUS is about what's crucial to the future of the business - leaving behind what's not important. It defines and communicates the absolute fundamentals that every market must put in place, and a clear view of the end-to-end operational model.
Online marketing
fromMedium
1 month ago

Want people to pay for your stuff? Show the value like this

Effective marketing requires presenting genuine product benefits clearly and honestly, especially for complex products where poor communication leads to business failure.
#gamification
Marketing
fromBusiness Matters
3 weeks ago

Attention is the scarce resource: what exhibitions teach us about modern marketing

Exhibitions provide uninterrupted multi-sensory engagement that captures human attention more effectively than digital channels, offering marketers rare opportunities for memorable brand impressions and higher conversion potential.
Marketing tech
fromwww.independent.co.uk
3 weeks ago

Illuminating blind spots in store strategy execution

Consumer goods brands require real-time retail intelligence and visibility of in-store execution to compete effectively, as legacy tools fail to provide actionable data needed for optimal product placement, pricing, and promotion management.
Marketing
fromEntrepreneur
3 weeks ago

The Single Most Powerful Emotion In Marketing, According to Research

Delight—combining surprise and joy—is the most powerful emotion brands can create, driving loyalty, repurchase, and revenue growth through cross-selling and upselling.
Food & drink
fromBusiness Insider
1 month ago

Gen Z is taking over restaurant loyalty programs - and forcing brands to adapt

Gen Z now drives most new restaurant loyalty signups and demands seamless, mobile-first digital rewards, forcing chains to prioritize fast, frictionless loyalty experiences.
fromThe Business of Fashion
2 months ago

Can Brands Turn Their Most Devoted Fans Into Paying Customers?

Fashion fans are more visible - and influential - than ever before. The Met Gala - often called fashion's Super Bowl - garnered more engagement across social media and press than the actual American football championship last year, according to Launchmetrics. Just like Swifties, fashion fanatics gather online in communities and comment sections on accounts like Gvishiani's to dissect collections, magazine covers and red carpets.
Fashion & style
Coffee
fromFast Company
2 months ago

A big Starbucks Rewards overhaul is coming. What it means for your stars

Starbucks will launch a revamped three-tier rewards program on March 10, offering faster redemptions and increased earning rates up to 1.7 stars per dollar.
Privacy professionals
fromMarTech
2 months ago

The myth of brand community in the age of data agency | MarTech

Clean, consented data improves accuracy but cannot by itself rebuild trust, belonging, or long-term customer relationships.
Business
fromBusiness Matters
1 month ago

Why customer service is integral to business success

Excellent customer service, built on responsiveness, consistency, and empathy, is essential to retain customers and support long-term business success.
Marketing
fromDigiday
4 weeks ago

How brands are measuring value across the entire customer journey

Marketers struggle to measure brand advertising's long-term impact, causing budget allocation to favor short-term retargeting over brand building and new customer acquisition.
Education
fromeLearning Industry
2 months ago

Using Applied Games To Transform Corporate Learning

Learning and development should adapt existing applied games to boost engagement, practice decision-making, and deliver cost-effective experiential training outcomes.
Marketing
fromBusiness Matters
1 month ago

Casino Marketing Strategies That Actually Work

Online casinos require integrated, data-driven marketing strategies combining acquisition, retention, branding, and analytics to achieve sustainable growth in competitive markets.
Marketing
fromForbes
1 month ago

16 Ways To Better Serve Clients' Storytelling And Experiential Needs

Agencies are shifting from narrative storytelling to experiential branding, requiring new team structures, processes, and measurement approaches to meet evolving client demands for tangible, interactive brand experiences.
E-Commerce
fromABC7 San Francisco
2 months ago

How to take the hassle out of post-holiday gift returns

Stores are not legally required to accept returns except for defective or misrepresented products; check store policies, restocking fees, deadlines, warranties, and beware return scams.
Marketing
fromCreative Review
1 month ago

The rise and rise of the stunt product

Brands deploy stunt-like product launches as cultural signals to align with consumer identity, ignite fandom, and drive participation while ensuring commercial viability.
E-Commerce
fromForbes
2 months ago

How Physical Retailers Can Win Shoppers In An Algorithm-Driven World

Digital-first retail and opaque online marketplaces are eroding consumer trust and obscuring product value, increasing the appeal of in-person experiences that provide provenance and authenticity.
Marketing
fromForbes
1 month ago

Why Real Stories Will Define The Next Era Of Marketing

Marketing must prioritize authentic, distinctive creative over optimized synthetic content to earn audience attention and lasting impact.
fromwww.retaildive.com
1 month ago

Outcomes are table stakes. How brands deliver them is the advantage.

Performance has always been the foundation of commerce media because it tied spend to measurable behavior. From sponsored search to sponsored products, the category scaled by delivering outcomes that could be directly attributed to transactions. Automation, AI-driven optimization and closed-loop measurement accelerated that model and made outcomes-based buying the norm. Outcomes still matter. But as AI reduces friction and increases competition, outcomes alone no longer create separation.
Marketing tech
#retail-media
Marketing tech
fromModern Retail
2 months ago

Unpacked: Why brands and retailers like Sephora and Adidas are merging loyalty and promotions

Brands should unify loyalty, promotions, and discounts into a single, data-driven incentives strategy to reduce mass markdowns and increase long-term customer value.
Marketing tech
fromForbes
2 months ago

The Cookieless Future: Why Loyalty Programs Are A Smart Antidote For Marketers

Brands must replace third-party cookie tracking with loyalty programs to collect first-party data and sustain personalization, retargeting, and customer recognition in a cookieless future.
fromForbes
2 months ago

How To Engage Customers With Fresh, Immersive Marketing Experiences

As the market grows increasingly saturated with traditional digital content, brands are exploring new ways to stand out by engaging more than just sight and sound. Advances in augmented reality (AR), virtual reality (VR), spatial audio and other immersive technologies are opening the door to richer, more memorable brand experiences that feel interactive rather than interruptive. The challenge is knowing how to experiment thoughtfully and how to use these tools to deepen connection without novelty overshadowing their purpose.
Marketing
#customer-experience
fromFast Company
1 month ago

How discounting hurts long-term loyalty and profits

Discounting has been part of retail's toolkit for decades, and it can be effective, especially during high-stakes shopping seasons. But as promotions become more frequent across the industry, companies are taking a closer look at the downside: Short-term sales gains don't always come with long-term loyalty or durable margins, and customers remember how a brand made them feel far more than what they saved at checkout.
Marketing
Marketing
fromForbes
2 months ago

How To Stay Relevant In Marketing Without Chasing Every Shiny Thing

Prioritize strategic craft, storytelling, and practical AI literacy to build B2B websites that drive buyer decisions rather than chasing hype or fear.
fromInc
2 months ago

Why Brand and Performance Marketing Work Better Together

Brand builds long-term awareness, perception, and emotional connection. Performance marketing focuses on immediate, measurable actions and specific behaviors like clicks, sign-ups, purchases, or downloads which drives conversions and business goals. The most successful companies know that true growth happens when these two objectives work in harmony, not in opposition. The evidence is now clear: Brand and performance are not opposing forces; they are multipliers.
Marketing
Marketing
fromCX Dive
1 month ago

Maintaining brand relevancy: Here's what the numbers say

Brands must balance maintaining consumer trust with bold social media activity, since social platforms can rapidly shift perceptions and affect brand momentum.
Marketing
fromThe Drum
1 month ago

Why gaming is a such a key communications channel for retail marketers

Gaming is a mainstream, high-value channel retailers must engage, especially Gen Z gamers, via community-driven experiences on platforms like Twitch and Discord.
Marketing
fromMarTech
2 months ago

Loyalty didn't disappear. Brands traded it away. | MarTech

Loyalty remains valuable but brands eroded it by prioritizing gimmicks and engagement metrics over measurable, economically meaningful retention.
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