The only thing worse than making a mistake is keeping it bottled up inside. Learning from the mistakes of others could help you embark on the healing journey of sharing and working through a mistake of your own, with someone you trust.
I've always been interested in structure and teamwork. Growing up, I was very active in sport. I wrestled competitively and was ranked in the province. That taught me discipline and the importance of working together towards a common goal.
Operational Excellence practices alone don't guarantee success; implementation quality, organizational culture, leadership commitment, and strategic alignment determine competitive outcomes. Banks implementing identical operational improvement methodologies like Lean and Six Sigma achieve vastly different results due to factors beyond the practices themselves. Success depends on how thoroughly organizations embed these approaches into their culture, the quality of implementation execution, leadership commitment to continuous improvement, and alignment with overall business strategy.
I see this daily in veterinary medicine, where high burnout rates cost the sector upwards of $2 billion per year. It's a challenging environment with long hours, stressful workloads and patients that can't even tell you what's wrong. But I've found that the best way to boost performance and even increase capacity with maxed-out teams is to address the underlying operational issues.
Workplace noise isn't just a nuisance. It's also a stressor and productivity killer, according to a Jabra study from 2024. As someone who likes working in quiet zones, I understand. That's why I recommend leaders spend time considering how their workspace design affects the noise level for their employees.
I'm always amazed at how easily we give our time to others without thinking, and then are mad later when it was wasted. What exactly did we think was going to happen? That everyone was going to be prepared, productive, and appreciative? Time has become the ultimate luxury-we never have enough of it, and are jealous of those that have it. For too many of us, endless meetings, back-to-back emails, and constant interruptions leave little room for focused, meaningful work.
