There are a lot of capability stories out there. There aren't a lot of stories or pictures about the client's experience. We're really trying to look at how we use client experiences as a true differentiator that we showcase.
Winning a prestigious award, such as our recent Gold at The Drum Awards for PR in the Entertainment category, is always a proud moment for us as an agency. It validates our expertise, builds credibility, and sets us apart in a competitive market. We leverage awards as a key part of our marketing and business strategy in various ways. Sharing the win with clients reinforces their choice to work with us - after all, everyone wants to partner with a winner!
In almost unprecedented fashion, Publicis blew away its rival holding companies by a gigantic margin, landing $9.5 billion in wins and only $1.6 billion in losses. And, well, WPP ended the year very much in the negative, having lost more than $2 billion relative to what it won or retained, according to Comvergence's provisional tally for the year. (The numbers reflect only media wins, not creative.)
Speaking of Google, the search giant unveiled the Universal Commerce Protocol (UCP): a new open standard for AI agent-based shopping. Developed in collaboration with companies including Shopify, Etsy, Wayfair, Target and Walmart, the protocol is designed to allow AI agents to operate across multiple stages of the customer journey, from product discovery through to post-purchase support, without requiring separate agent connections for each function.
