#hospitality

#hospitality

Luxury hotels are supposed to provide exceptional hospitality, yet many seem to prioritize profit over guest satisfaction, leading to feelings of exploitation during stays.

The theme for this year's Expo, "Every Moment Counts," served as a powerful reminder of the importance of intentionality in every aspect of guest experience—from menu design and service execution to marketing and brand storytelling.

The best villas in Jamaica are more than just a place to rest your head; they embody the island's spirit. From solar-powered architectural gems perched above the sea to staffed beachfront estates offering bespoke culinary delights, these elite getaways prioritize beautiful design, curated comforts, and gorgeous locations.

The annual National Pub & Bar Awards nominees have just been announced, and eight London pubs have made the list of 252 pubs and bars across England, Wales, Scotland and Northern Ireland vying for pub supremacy.

"Los Angeles is built on culture, creativity, and a passion for world-class experiences. In partnership with Sam Nazarian and sbe, we are setting a new standard for nightlife in LA."

The best all-inclusive hotels here are far removed from the buffet lines and wristband clichés that once defined the format. Instead, they offer thoughtfully designed spaces, ambitious dining programmes, excellent spas and an easy sense of Mediterranean leisure that suits the rhythm of island life.

"Storytelling has always been at the heart of the American West, and sharing a classic cowboy poem at turndown brings that heritage into the guest experience in a more personal way."

"Alchemy by Loews Hotels is about elevating the everyday ritual of enjoying a beverage into something quietly memorable."

Channeling the look and feel of authentic national park lodges was an important part of this renovation project. We took great care to preserve its independent spirit and also invite guests to truly immerse themselves in the destination, from the captivating views from the lodge to the quiet serenity offered by the Colorado River that winds itself around the property.

Choice Hotels International disclosed a breach affecting franchisees and applicants. Its notification letter states that a "skilled person used social engineering" to gain access on January 14, 2026 to an application that contained records regarding franchisees and franchise applicants. The access occurred even though access required multifactor authentication (MFA). The information involved included names and Social Security numbers. There is no indication that any guest data was involved. No gang has publicly claimed responsibility for the attack as yet.

At W South Beach, we are constantly evolving to create extraordinary experiences that resonate with today's luxury traveler,

On February 20, CityPickle will open a massive 37,000-square-foot flagship inside the landmark Paramount Building at 1501 Broadway, bringing seven professional-grade courts, a full-service bar and restaurant and a slate of luxe amenities to the eighth floor of one of Midtown's most storied addresses. The 1926 Paramount Building initially housed Paramount Studios, and CityPickle is leaning into that showbiz legacy,

José Andrés Group CEO Sam Bakhshandehpour is stepping away from the top role in the company's hospitality and media empire. Andrés tells Washingtonian his longtime friend and board member David Strasser-a managing director in venture capital firm Swan & Legend and former board member of Cava-will become the next CEO. The change is a "good next phase for all!," Andrés says in a text message.

A hotel is already alive long before it welcomes its first guest. Housekeepers make the rounds before dawn, kitchen crews rehearse dishes yet to be ordered, concierges prepare for the day. This unseen work is now expanding as Southeast Asia's travel sector expands at an unprecedented pace. The region's hospitality sector is projected to grow to roughly $208 billion by 2033, up from $136 billion in 2024, according to Deep Market Insights, a market research firm.

The history, in and of itself, makes it unique,

Sadec Garden is a small-scale accommodation project newly designed and located in the flower village of Sa ec, ong Thap, Vietnam. The project is approached as a quiet place of temporary stay, where architecture does not seek visual prominence but operates as a background for landscape, light, and local daily life. Rather than pursuing expressive forms, the design adopts an attitude of restraint, focusing on spatial organization, experiential sequence, and a soft relationship between architecture and the riverine context of Sa ec.

San Francisco's dining scene is on the cusp of a transformative change as Hi Neighbor Hospitality Group (HNG) prepares to unveil a new waterfront restaurant in the vibrant Mission Bay neighborhood. Slated for opening in Fall 2026, this venture reflects HNG's commitment to quality, accessibility, and a unique dining experience, further solidifying the area as an emerging culinary hotspot. Designed by the acclaimed architect Cass Calder Smith, the new restaurant will boast expansive indoor and outdoor spaces with breathtaking views of the Mission Creek channel.

Shinola Hotel is ushering in a new chapter of culinary excellence with the appointment of Mary-Catherine Moore as the Executive Director of Food & Beverage and Managing Partner. Known for her extensive experience in the hospitality industry, Moore will oversee culinary operations across a dynamic range of venues, including the upscale Italian restaurant San Morello, the urban speakeasy Evening Bar, the beer hall The Brakeman, and the beloved fried chicken spot Penny Red's.

"We continue to see extraordinary demand for travel and experiences," Capuano told Yahoo! Finance. "It feels like a fundamentally permanent shift that consumers are prioritizing spending on travel and experiences versus purchase of hard goods." The hotel chain expects earnings growth in 2026, with revenue driven by adding rooms to its portfolio and higher co-branded credit card fees. While U.S. business was slightly weaker in the fourth quarter due to the government shutdown, Capuano says the fundamentals remain strong.

"Holidays are for relaxing, not taxing," the groups wrote in a letter to Chancellor Rachel Reeves. The businesses say people "would face an extra 100 or more for a two-week holiday" if a tax of 2 per person, per night was introduced. "It could force families to shorten trips, skip travel altogether or head overseas, spending their money elsewhere," they say.

Benjamin Nasberg is a Canadian entrepreneur and the CEO of Carbone Restaurant Group. He is known for building scalable hospitality businesses while staying closely connected to the people and communities behind them. His career reflects a steady focus on growth, culture, and practical leadership. Nasberg began working in restaurants at the age of 16. Those early roles gave him a ground-level understanding of operations, teamwork, and customer experience.

Have you ever noticed how some people never show up empty-handed? Whether they're coming over for a casual dinner or just stopping by for coffee, they always have something in hand - a bottle of wine, fresh flowers, or homemade cookies. It used to puzzle me until I realized these weren't random acts of generosity. These people were following an unspoken set of rules passed down through generations.

When February 13-15, 2026 rolls around, something magical happens: NBA All-Star Weekend crashes directly into Valentine's Day. And if you're in the food and beverage or hospitality game, this collision creates the kind of revenue opportunity that doesn't come around often: especially when it's all happening in Beverly Hills. For couples who want courtside thrills and candlelit dining without the hassle of navigating LA's infamous traffic, Beverly Hills is the only play that makes sense.

In the last 12 months, the business delivered site EBITDA of £23m and EBITDA after central costs of £17m, cementing its position as the capital's leading independent pub operator. This is an increase of £5m versus reported EBITDA of £12.3m for the financial year ended 27 April 2025 - an uplift of almost 50%. The Group, which operates 66 high-quality sites across London, delivered its strongest-ever Christmas 2025 trading performance, capping an exceptional 2025.

If you thought Myrtle Beach was just funnel cakes, mini golf, and sunburns, think again. The Grand Strand is getting a serious glow-up in 2026, and the food and beverage industry is leading the charge. We're talking Guy Fieri's largest entertainment concept yet, Tennessee's favorite distillery heading south, a 100-foot roller coaster, and enough live music to make Nashville jealous.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

As an American who's traveled to 44 countries over the last 30 years, I've seen my fair share of unforgettable places. But if I had to choose one place to visit again and again, it would be Bali, an island and province in Indonesia that combines vibrant culture, natural beauty, and a pace of life that feels both energizing and restorative. After spending a month on the island in 2023, I fell in love. Here's what made my trip to Bali so special.