#hotel-policies

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#luxury-hotels
Berlin
fromInsideHook
1 day ago

Why Are So Many Luxury Hotels Nickel-and-Diming Their Guests?

Luxury hotels often prioritize profit over guest experience, leading to feelings of being exploited during stays.
Berlin
fromTime Out New York
1 month ago

Here is the best hotel in NYC right now, according to Time Out

The Fifth Avenue Hotel in NoMad is NYC's top-ranked boutique hotel, offering luxurious accommodations in a 19th-century mansion with exceptional design, amenities, and dining.
Berlin
fromInsideHook
1 day ago

Why Are So Many Luxury Hotels Nickel-and-Diming Their Guests?

Luxury hotels often prioritize profit over guest experience, leading to feelings of being exploited during stays.
Berlin
fromTime Out New York
1 month ago

Here is the best hotel in NYC right now, according to Time Out

The Fifth Avenue Hotel in NoMad is NYC's top-ranked boutique hotel, offering luxurious accommodations in a 19th-century mansion with exceptional design, amenities, and dining.
Marketing tech
fromPhocuswire
in 2 months

Travel marketing's AI identity crisis

AI is fundamentally changing travel marketing, requiring a complete rethinking of traditional strategies and customer engagement.
Renovation
fromIndependent
1 day ago

Hotel review: 'It lacks some in-house facilities, but is still one of my all-time favourites in Dublin - if not Ireland'

Haddington House Hotel in Dún Laoghaire has undergone a €4.5m renovation, adding luxurious roll-top tubs to enhance guest experience.
fromTravel + Leisure
4 days ago

An Airline Ticket Agent Reveals the Bag Check Mistakes Even Frequent Fliers Make-Plus, 9 Tips to Do It Right

One of the biggest mistakes passengers make is arriving at the bag drop or ticket counter with luggage that exceeds the airline limit, resulting in a mad dash to repack and shift items between bags.
Travel
Berlin
fromStories From Hilton
1 day ago

Hilton 2025 Year in Review | 2025 Annual Report | Hilton News

Hilton aims to create a fully human work experience focused on inclusion, wellness, purpose, and growth.
Marketing
fromThedrum
1 week ago

Forging a New Path for Hotel Brands in the Metaverse - Marriott Bonvoy

Marriott Bonvoy leveraged gaming to engage new domestic leisure travelers and became the first major hotel brand in the metaverse.
#hotel-hygiene
#business-travel
fromTravel + Leisure
1 week ago
Travel

The Business Travel Playbook

Transform business travel into a 'bleisure' experience with tips for fun and exploration.
fromTravel + Leisure
4 weeks ago
Travel

We Asked 5 Executives How They Add Leisure to Business Trips-and They All Said the Same Thing

Business travelers should take walks to explore destinations, combat jet lag, and enjoy personal time during work trips.
Travel
fromTravel + Leisure
4 weeks ago

We Asked 5 Executives How They Add Leisure to Business Trips-and They All Said the Same Thing

Business travelers should take walks to explore destinations, combat jet lag, and enjoy personal time during work trips.
#hospitality
Berlin
fromInsideHook
2 weeks ago

What's Next for Hilton? A Yotel Partnership, For Starters.

Hilton partners with Yotel to expand its room offerings while allowing Yotel to maintain its independence and unique brand identity.
Berlin
fromInsideHook
2 weeks ago

What's Next for Hilton? A Yotel Partnership, For Starters.

Hilton partners with Yotel to expand its room offerings while allowing Yotel to maintain its independence and unique brand identity.
Media industry
fromBusiness Matters
3 weeks ago

How to Stay Up to Date with the Travel Industry in 2026

Travel professionals must stay informed through industry publications, niche newsletters, and strategic social media use to navigate rapid industry changes and maintain competitive advantage.
Boston food
fromBusiness Insider
3 weeks ago

Airbnb's war policy leaves some stranded travelers paying for rooms they can't use

Airbnb refused to refund Maria Wainer's Boston reservation despite Israeli airspace closure from geopolitical conflict, citing that the policy applies only to listings in impacted areas, not travelers' origin locations.
Travel
fromInsideHook
1 week ago

Report: Hyatt Considering New Tier for Loyalty Program

Hyatt is considering adding a fifth tier to its World of Hyatt loyalty program, surpassing the current Globalist level.
Psychology
fromSilicon Canals
3 weeks ago

People who always clean up their space before they leave-a hotel room, a restaurant table, a friend's house-almost always display these 7 traits - Silicon Canals

People who habitually leave spaces better than they found them demonstrate deep respect for others and personal responsibility, revealing seven remarkable character traits that distinguish grounded, successful individuals.
Business
fromTravel + Leisure
3 weeks ago

These 10 Rules Will Save You Time and Energy When Booking Business Travel-Plus Get You Some Serious Perks

Direct flights, strategic layovers, early arrivals, and centrally-located hotels minimize travel disruptions and maximize work productivity on business trips.
#competition-law
fromBusiness Matters
1 month ago
EU data protection

CMA investigates Hilton, IHG and Marriott over alleged hotel data sharing via STR

The UK's CMA launched a formal investigation into Hilton, InterContinental Hotels Group, and Marriott International for potentially sharing competitively sensitive information through STR data analytics platform.
fromwww.independent.co.uk
1 month ago
Marketing tech

Hilton and Marriott among hotel chains under investigation over data sharing

UK competition watchdog investigates three major hotel chains and data analytics firm CoStar for suspected collusion through shared pricing information via algorithms.
EU data protection
fromBusiness Matters
1 month ago

CMA investigates Hilton, IHG and Marriott over alleged hotel data sharing via STR

The UK's CMA launched a formal investigation into Hilton, InterContinental Hotels Group, and Marriott International for potentially sharing competitively sensitive information through STR data analytics platform.
Marketing tech
fromwww.independent.co.uk
1 month ago

Hilton and Marriott among hotel chains under investigation over data sharing

UK competition watchdog investigates three major hotel chains and data analytics firm CoStar for suspected collusion through shared pricing information via algorithms.
Travel
fromConde Nast Traveler
2 weeks ago

11 Golden Rules for Surviving Your Next Long-Haul Flight

Strategic seat selection, movement, and personal comfort preparations significantly improve long-haul flight experiences and reduce physical strain.
Fashion & style
fromTravel + Leisure
1 month ago

These Are the First Places Thieves Look for Valuables in a Hotel-and Where to Store Them Instead

Experienced thieves target predictable hiding spots like hotel bathroom drawers and suitcase pockets; travelers should use alternative storage methods to protect valuables during vacations.
Travel
fromwww.theguardian.com
2 weeks ago

Virgin Holidays rep told me to pay for hotel after Iran war forced flight cancellation

Tour operators must provide accommodation and rebook stranded passengers on alternative airlines within reasonable timeframes, not wait for original carriers to resume operations.
Berlin
fromArchitectural Digest
3 weeks ago

8 Hotels Around the World With Breathtaking Bedscapes

Luxury hotels distinguish themselves through innovative bed designs and sleep environments, from ice sculptures to canopied structures, creating memorable and immersive guest experiences.
Travel
fromTravel + Leisure
2 weeks ago

Thieves Always Check These Common Hotel Hiding Spots First-Here, 8 Clever Ways to Protect Your Valuables

Hotel thieves target predictable hiding spots like toiletry kits and dresser drawers, making affordable security lock boxes and disguised containers essential for protecting valuables while traveling.
fromInsideHook
1 month ago

Does the Future of Booking Hotels Involve AI Agents?

It isn't a universal truth, but a vast number of goods and services have their own full-circle moments. While there are still plenty of travel agencies in the U.S., the overall number is still down considerably from a peak in the 1980s. For some industry forecasters, though, the future looks a lot like the recent past, except that instead of travelers trusting human agents with making their travel plans a reality, they'll use AI agents for the same purpose.
E-Commerce
#out-of-home-advertising
Marketing
fromThedrum
1 month ago

Marketer Mindset with Tripadvisor's Adam Ochman

Out of home advertising serves as a vital, high-impact medium in integrated media strategies, delivering bold visuals and large-scale visibility while complementing other channels to create cohesive brand experiences.
Marketing
fromThedrum
1 month ago

Marketer Mindset with Tripadvisor's Adam Ochman

Out of home advertising serves as a vital, high-impact medium in integrated media strategies, delivering bold visuals and large-scale visibility while complementing other channels to create cohesive brand experiences.
Berlin
fromArchitectural Digest
7 months ago

Is a Luxury Hotel Mattress Really Worth It?

Luxury hotel mattresses, typically hybrid models with pocketed coils and foam layers, deliver superior comfort and can be purchased for home use to recreate five-star bedroom experiences.
Travel
fromBusiness Insider
2 weeks ago

I visited JetBlue's first airport lounge. I was impressed, but one thing will stop me from going back.

BlueHouse, JetBlue's first airport lounge at JFK, offers premium amenities and NYC-inspired design but may not justify its $79 day pass cost for shorter visits.
#airbnb
fromTechCrunch
1 month ago
Artificial intelligence

Airbnb plans to bake in AI features for search, discovery and support | TechCrunch

fromTechCrunch
1 month ago
Artificial intelligence

Airbnb plans to bake in AI features for search, discovery and support | TechCrunch

Travel
fromTravel + Leisure
3 weeks ago

These Are the Most Stolen Hotel Room Items, According to Hospitality Workers

Towels are the most frequently stolen hotel items at 88%, followed by bathrobes at 66% and hangers, according to a survey of over 1,200 hotel staff and owners.
Berlin
fromConde Nast Traveler
4 weeks ago

9 Dreamy Hotels Our Editors Are Booking This Summer

Condé Nast Traveler editors highlight nine exceptional hotels across global destinations for summer travel, including properties in Stockholm, the Amalfi Coast, and the Jersey Shore.
#luxury-hospitality
Travel
fromInsideHook
3 weeks ago

The Weighted Hotel Minibar Is Wildly Outdated

Weighted minibars in luxury hotels contradict the freedom and trust that define true luxury hospitality experiences.
Berlin
fromTravel + Leisure
1 month ago

Lisa Vanderpump on Her New Las Vegas Hotel, Joining the Mile-high Club, and the Most Annoying Airline Mishaps

Lisa Vanderpump opens her first hotel in Las Vegas, drawing from decades of hospitality experience across multiple locations and a refined understanding of luxury service standards.
Travel
fromTravel + Leisure
3 weeks ago

The Hotel Amenities Most Travelers Forget to Ask For-But Should Request During Their Stay

Hotels provide complimentary amenities to guests who forget or leave behind items, allowing travelers to pack lighter while maintaining comfort and convenience.
Digital life
fromTravel + Leisure
1 month ago

The Simple Way to Get a Bigger Hotel Room for Free-Plus More Tips From Experts

Polite, in-person requests, travel-agent advocacy, direct bookings, and loyalty status can increase chances of receiving complimentary hotel room upgrades.
Public health
fromTravel + Leisure
1 month ago

Hotel Refillable Toiletry Dispensers May Be More Bacteria-filled Than You Think, Study Finds

Refillable hotel toiletry dispensers often contain bacterial contamination exceeding accepted limits, creating hygiene concerns despite environmental benefits.
Travel
fromTravel + Leisure
4 weeks ago

These Are the 9 Best Hotel Rewards Program for 2026, According to WalletHub

Choice Privileges ranks as the top hotel rewards program overall, offering faster point accumulation and broader accessibility across budget and midscale hotel categories.
US politics
fromBusiness Insider
2 months ago

Hilton called out by DHS after the department said ICE agents' reservations were canceled at an independently owned Hampton Inn

Minneapolis-area Hampton Inn canceled ICE agents' reservations; Hilton said the property is independently owned, apologized, and most Hilton-branded hotels are franchised.
fromBusiness Insider
3 weeks ago

An American, stuck in Doha after a 'flight to nowhere,' was put up in 5-star hotel, all expenses paid

I was very concerned, very terrified. I still don't believe it's real. Singh, who had a layover in Doha while traveling home from a wedding in India, expressed her anxiety about the situation. Though she's been put up in a luxury hotel, she said it doesn't feel like a vacation because she is constantly updating family and wondering when she'll make it home to Texas.
Travel
fromwww.theguardian.com
2 months ago

This is how we do it: Nobody's enjoyed a night at the Premier Inn Milton Keynes more than us'

By that point in my 50s, I struggled to maintain an erection naturally but it never diminished her enthusiasm in bed, or mine. For me, orgasming is just one small part of sex; with the right person, just being naked together is pure joy. Growing up with a single mother in the 1950s, I did not learn much about sex at home and I lost my virginity at university to the girl I ended up marrying.
Relationships
Food & drink
fromTasting Table
2 months ago

The Absolute Worst Time To Eat At A Hotel Breakfast Buffet - Tasting Table

Arriving at a hotel's breakfast buffet near check-out time often results in crowded lines, picked-over trays, reduced replenishment, and a rushed, subpar experience.
US politics
fromwww.mediaite.com
2 months ago

Homeland Security Declares War on Hilton Hotels Over Claims It's Canceling Officers' Reservations

Hilton Hotels canceled DHS officers' reservations after bookings using government email addresses and some staff reportedly refused to host ICE or immigration agents.
Travel
fromTravel + Leisure
1 month ago

We Asked Hotel Housekeeping Pros How to Be a Better Hotel Guest-Here's What They Said

Housekeeping professionals prefer guests hang damp items, declutter surfaces, and consolidate used towels in one area to enable efficient cleaning and faster room turnover.
fromTime Out New York
1 month ago

This NYC hotel just ranked among the best in the US for 2026

U.S. News & World Report unveiled its annual Best Hotels rankings this week, spotlighting more than 31,000 properties across 400-plus destinations worldwide. While Hawaii's Four Seasons Resort Hualalai claimed the top U.S. spot for the second year running, New York made a strong showing thanks to Mandarin Oriental, New York , which earned a coveted place in the national top five.
New York City
Digital life
fromYahoo Travel
2 months ago

The overlooked travel hack that cuts hotel costs instantly

Join and leverage Booking.com's Genius loyalty program to unlock higher-tier discounts and perks, saving substantial money on quality hotels worldwide.
fromFortune
2 months ago

Hilton apologizes for Minnesota hotel that refused to let federal immigration officers stay | Fortune

"When officers attempted to book rooms using official government emails and rates, Hilton Hotels maliciously CANCELLED their reservations," DHS said in the post, accusing Hilton Hotels of deliberately undermining and impeding law enforcement from enforcing immigration laws.
US news
Business
fromIndependent
1 month ago

'Dealing directly with hotels can be more cost-effective than third-party booking sites' - money experts reveal how they pay less for their holidays

Avoid credit cards and spread holiday costs across the year to reduce post-holiday debt and enable annual travel through planned saving.
fromFood & Beverage Magazine
2 months ago

Ten Predictions for the Hospitality Industry in 2026 and Beyond: Insights from Cayuga Hospitality Consultants' Annual Conference 2025 - Food & Beverage Magazine

Artificial intelligence is no longer futuristic-it's functional. Hotels are already utilizing AI to integrate siloed systems, such as PMS, accounting, CRM, and forecasting platforms, to drive faster and smarter decisions. Tools like Placer.ai and PredictHQ help identify ideal customers through demographic, behavioral, and geolocation data. As automation expands, the next opportunity lies in strategic human oversight: consultants and managers will interpret AI outputs, guiding capital investments and operational priorities rather than being replaced by algorithms.
Artificial intelligence
Real estate
fromTravel + Leisure
2 months ago

I'm an Airbnb Superhost, and Here Are 12 Travel Products Guests Always Forget-and Where to Shop Them Before Your Trip

Anticipate and stock commonly forgotten essentials—extra toothpaste, toothbrushes, shower routine items, and cohesive toiletries—to make stays immediately livable and increase five-star reviews.
Travel
fromCN Traveller
1 month ago

What flexible airline refund policies really mean - and how to avoid common rebooking mistakes

Middle Eastern airlines' emergency booking waivers following Iran strikes offer limited flexibility, functioning as temporary operational tools rather than genuine ticket flexibility, with significant restrictions based on booking method and purchase timing.
fromInsideHook
2 months ago

While Other Airport Lounges Cut Access, JetBlue Expands to More Travelers

As we look ahead, one of the air-travel trends worth watching has to do with airport lounges - and, more specifically, who can and can't access them. Later this year, American Express is updating its policies to make it a little harder for some travelers to access its Centurion Lounges. That's in keeping with broader trends in the industry, which makes it all the more interesting to see an airline going in the opposite direction.
US news
fromFortune
2 months ago

Hotels allege predatory pricing, forced exclusivity in Trip.com antitrust probe | Fortune

But for many hotels, visibility-and sometimes survival-comes at the expense of profits. That dynamic is now at the heart of Beijing's antitrust probe. Regulators allege Trip.com is abusing its market position, with analysts citing deflation across the sector as the government's main concern. Interviews with lodging operators, industry groups and travel consultants describe a system where constant price-cutting and opaque policies are eroding profitability, even as demand rebounds.
Business
fromTechCrunch
1 month ago

Airbnb says a third of its customer support is now handled by AI in the U.S. and Canada | TechCrunch

Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it's preparing to roll out the feature globally. If successful, the company believes that in a year's time, more than 30% of its total customer support tickets will be handled by AI voice and chat in all the languages where it also employs a human customer service agent.
Artificial intelligence
Fashion & style
fromElite Traveler
1 month ago

The Coolest Hotel Merch Collaborations of the Moment

Hotels are creating limited-edition, fashion-like merchandise ('resortcore') that builds retail identities and signals guest taste and access.
fromInfoQ
2 months ago

Airbnb Expands Global Checkout with "Pay as a Local," Scaling to 220 Markets in 14 Months

Across more than 220 global markets, Airbnb primarily relies on card-based payments for bookings. To reduce checkout friction, improve accessibility, and increase adoption in international markets, Airbnb introduced trusted, locally preferred payment methods(LPM) as part of its "Pay as a Local" initiative. The effort enables guests to choose payment options that align with regional preferences while allowing engineering teams to scale support for new methods more efficiently.
E-Commerce
fromInsideHook
2 months ago

Is There a Paradox at the Heart of Some Boutique Hotels?

That is one of several conclusions you're likely to draw after reading an article by Sheila Yasmin Marikar recently published in Air Mail. Marikar takes the reader into the world of small boutique hotels, the sort of establishment that attracts travelers looking for properties with an independent streak and a unique approach to doing business. The challenge here, though, is figuring out where that line exists, as some iconoclastic companies have acquired massive corporate parents over the years.
Real estate
fromTravel + Leisure
2 months ago

7 Expert-approved Tips to Earn and Use Airline Points to Save on Flights

Used strategically, though, points and miles can unlock far more than a free domestic flight, from business-class seats on long-haul routes to the ability to book expensive trips without paying cash. To make sense of it all, we spoke with travel experts and points pros about how airline miles actually work today-and how to use them wisely. Ahead, you'll find guidance on earning miles more efficiently, building a credit card strategy that fits the way you spend, avoiding common mistakes, and redeeming points in ways that truly pay off.
Digital life
fromBusiness Insider
2 months ago

I've been a travel planner for years. Here are the 9 biggest mistakes people make while booking all-inclusive vacations.

As a travel planner, I regularly stay at all-inclusive resorts and book luxury trips for my clients. All-inclusive vacations can be complicated to book, and many travelers make mistakes along the way. Booking the cheapest room, requesting an ocean view, and always bringing kids isn't the way to go. As a travel planner at Marvelous Mouse Travels, one of my areas of expertise is booking all-inclusive vacations.
Business
Travel
fromTravel + Leisure
1 month ago

Is It Better to Book Directly With Hotels and Airlines? We Asked the Experts

Booking direct versus through third-party platforms depends on your specific trip needs and payment method, with direct bookings offering better control and customer support while prices remain largely equivalent across platforms.
Travel
fromSilicon Canals
1 month ago

Why hotel checkout times are getting earlier and the pushback guests can legally make - Silicon Canals

Hotels are enforcing stricter check-in and checkout times due to housekeeping staffing shortages, reducing flexibility for travelers.
fromTravel + Leisure
1 month ago

This Is the Smartest Way to Time Your Airport Arrival, According to Airline Experts

arrive two hours prior to scheduled departure for domestic flights and three hours prior to scheduled departure for international flights.
Travel
Travel
fromTravel + Leisure
2 months ago

How Messy Should You Leave Your Hotel Room? We Asked Etiquette Experts

Leave hotel rooms reasonably tidy and organize belongings to minimize housekeeping work; guests needn't make the bed but should clean up after pets.
Travel
fromSilicon Canals
1 month ago

8 hotel booking tricks that beat Expedia and Booking.com prices - Silicon Canals

Call hotels directly and use loyalty programs to secure lower rates and perks, avoiding third-party commissions that often raise prices by 15–30%.
fromInsideHook
2 months ago

Where Have All the Hotel Bathroom Doors Gone?

On a recent two-week trip to Japan with my fiancé - six cities, six hotels - every stay was gorgeous and perfectly appointed. We wanted for nothing. Except, in most cases, a proper bathroom door. Instead, we spent the better part of two weeks making accidental eye contact through frosted glass and translucent panels while one of us was otherwise occupied. A design choice, apparently. A test of intimacy, definitely.
Travel
Travel
fromwww.mercurynews.com
2 months ago

How a simple car rental cancellation turned into a $52 annoyance on Expedia

Online travel agencies must transmit cancellations to vendors and prevent no-show charges when customers cancel within the reservation's free-cancellation window.
fromTravel + Leisure
2 months ago

10 Common Boarding Mistakes That Secretly Annoy Gate Agents-and How to Avoid Them Ahead of Time

Rushing to get on board with your carry-on may seem like a good idea (there's only so much overhead bin space, after all), but attempting to take shortcuts during the boarding process can actually delay your travels even more. "We understand that boarding can make people anxious, but I promise: If you have a seat assignment, you will get on the plane,"
Travel
Travel
fromConde Nast Traveler
2 months ago

The Airbnbs Our Editors Are Booking for 2026

Vacation rentals provide private, amenity-rich, and spacious alternatives to hotels, ideal for immersive stays across North America, Europe, Asia, and Africa.
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