UX design
fromMedium
21 hours agoThe UX ground is shaking, synthetic users, building perspective
A clear design perspective is crucial; it defines what to exclude, ensuring focus on what truly matters.
Performance is a critical factor in user engagement, where even minor delays in loading can deter users. A clean and simple user interface also contributes significantly to user retention.
"It's not an overstatement to declare another VR winter," said J.P. Gownder, vice president and principal analyst at Forrester. "I think we might even go as far as to say there's only a handful of successful scenarios where people are using VR." This assessment reflects the industry's struggle to find practical applications beyond niche markets.
LLMs have made AI assistants a standard feature across SaaS. AI assistants allow users to instantly retrieve information and interact with a system through text-based prompts. Mathias Biilmann, in his article " Introducing AX: Why Agent Experience Matters," discusses two distinct approaches to building AI assistants. The Closed Approach involves a conversational assistant embedded directly within a single SaaS product. Examples include Zoom's AI Companion, Salesforce CRM's Einstein, and Microsoft's Copilot. The Open Approach involves external conversational assistants, such as Claude, ChatGPT, and Gemini,
The normative form for interacting with what we think of as "AI" is something like this: there's a chat you type a question you wait for a few seconds you start seeing an answer. you start reading it you read or scan some more tens of seconds longer, while the rest of the response appears you maybe study the response in more detail you respond the loop continues